1. Chapter 1: How Communication Affects Your Life

2. Communication: the process of sending and receiving messages to achieve understanding.

3. Breakdown in communication occurs when this process is interrupted or altered.
Paper folding activity

4. How do we communicate?
Verbal – communication through speaking and writing

5. Body language Gestures Even silence
Nonverbal – communicating without words
Body language
Gestures
Even silence

6. Between 80-90% of communication is nonverbal.
Non-verbal Communication

7. Final type of communication is speech communication, or transmission of ideas through voice.

8. All communication has one of two characteristics
Interpersonal Communication
Talking with friends or a group
Performing for an audience (such as giving a speech)
Watching television
Intrapersonal Communication
Decision making
Worry or anxiety
Inner monologue

9. Interpersonal communication
One-to-one communication – talking to one other person (Telephone)
Group discussion – involves three or more people with a common purpose (study group)

10. Interpersonal communication cont’d
Public communication – one person communicating with an audience
Oral interpretation of literature – literature is read aloud to an audience.
 Drama – uses both language
and action to present a picture
of human life to an audience

11. Interpersonal communication cont’d
Mass communication – one or several senders communicate with a very large number of receivers.
 Magazines, newspapers, television, radio
 MC is different because the receiver can turn off the sender at will

12. Ethics in Communication
Cite sources
Do not promote lies/Take out of context
Mitt Romney - "I like to fire people"
How Mr. Romney's rivals used his words
Allowing opposing POV to be heard
Promote the truth as you see it
What is the difference between truth and fact?

13. Importance of Communication
To learn
To make decisions – gov’t wouldn’t work,
For pleasure – talking on the phone, talking to friends
For your job – interview, accurate directions, salespeople. Go to pg. 15

14. Effective Communication
Sincerity – believing what you say
Knowledge – speakers should know enough about the subject to make listening worthwhile.
Organization – have a purpose and a plan
Listening – half of oral communication involves listening. You may learn more listening than speaking. “Flip-side” of good listening.

15. Effective Communication cont’d
Confidence
Language – word choice can aid or hinder the message getting across. Audience must understand speaker.
Nonverbal Communication – “says” a great deal to audience.
Goal Setting – effective speakers will be able to reach goals.