1. Year 10

2.  Investigate online services and online communication  Investigate components of the internet and how digital devices exchange and store information  Investigate issues with operating online

3.  Think about how you use online services and online communication in your daily life.  Over the course of the day, monitor how often you use the internet and write down the different ways you are using it.

4.  Every time you connect to the Internet you are using an online service.  Online communications – Passing information to others online.

5.  What ways can we communicate online? We can communicate online through many things such as Social networking sites, emails and vle’s.  What are the benefits? You can talk to anyone online face to face or through camera as long as you are both connected to the internet.

6.  What types of real-time information are there online? Online there is the news, business information, traffic news, weather updates and travel news.  What are the benefits? You receive information and updates instantly.

7.  What does this mean? Auction bidding, buying and selling things online.  What types of commerce are there online? There are Ebay, Amazon to mainstreaming supermarkets online.  What are the benefits? You get to purchase these products from the comfort of your own house.

8.  Types of online services the Government provide? The government provides online services like Tax payments, NHS, benefits and education.  What are the benefits? You can fill in forms online and pay online, its easy to access also, its cheaper for the government.

9.  How is education used as an online service tool? You can use it as online learning, online training and online tutorials.  What are the benefits? You can access all the resources you need for educational purposes online through these online services.

10.  What does this stand for? Virtual Learning Environment (VLE)  Why have one? It makes the user easier to read the work.  What are the benefits? You don’t have to travel to get information, its easier for the provider and the user and the user can learn from the comfort of their own home.

11.  How can businesses use online services to aid their organisation? They can fill in on important dates, times, places and special events.  What examples can you think of? V-festival times and dates on when the event is near.  Benefits? It’s easier for the online user to gather information and easier for the provider.

12.  What types of Entertainment are there online? Gaming websites, Gaming consoles, Social Networking and Music Websites.  What are the benefits? Keeps the person occupied and entertained for leisure time.

13.  What different types of things can you download? You can download apps, films, songs images and so on.  What are the benefits? You can download them instead of leaving your comfort area to buy the films or album or games.

14.  How you use the internet and online services.  Write a list of all the online services you use and provide examples of how you use each service. Facebook and twitter-To communicate Breakfast website-Real time news Youtube-Entertainment Youtube Converter-Download services  Think about which services are most popular and why you think that. Social networking sites such as Facebook because it’s a world wide thing and over millions of people use it.

15. As a class decide which services are most important and why.  Businesses  Schools and Colleges  People wanting to communicate with friends and family

16.  Online service  Online communication  Organisation  Benefits  Commerce