1. SEDC General Assembly RESIDENTIAL CONSUMERS ISSUES: SEGREGATION & AGGREGATION 3 rd December 2012, Brussels Copyright © 2012 eMeter, a Siemens Business. All rights reserved.

2. Consumer Empowerment “Triad” 1. Energy Information Feedback Next day, online (e.g. Green Button) Real-time via HAN interface Authorized sharing with third parties 2. Pricing Options Time-based Prepayment 3. Automation “Set-and-forget” devices and systems Programmed response to price signals Information Fully Empowered Energy Consumers Automation Pricing Options Smart Grid Consumer Empowerment Triad Slide 2Copyright © 2012 eMeter, A Siemens Business. All rights reserved.

3. Usage by appliance interest

4. Information empowers choice Enhanced information has been shown to help customers manage energy with knowledge of the cost implications of their choices. Slide 4 Relation of Value to Cost Benchmarks Control/ Options Copyright © 2012 eMeter, a Siemens Business. All rights reserved.

5. Bottom-up study, understanding what’s dispatchable. Planning Smart Demand requires a detailed bottom-up model of individual household appliance consumption. Will a more detailed picture of house loads, identifying dispatchable potential, by time and demographic will better inform policy makes and industry for better strategies? Alertme, is carrying out a Study where eMeter has participated, that try to capture a data set, that look only to the household factors that matter to the grid, looking at detailed electricity consumption.

6. ECUK mapped onto Smart Demand Categories

7. How to engage residential consumers? TRIAD: Information, Price and Automation How to understand consumers and identify dispatchable potential? Segmentation on demographics (high consumptions rates and financial aid or special care to vulnerable consumers ) and also understanding potential What we need: -Segregation: bottom up model of individual households appliances -Aggregation: active offer services to specific segments