1. Steve Heminger Executive Director, MTC AMPO Annual Conference Washington, D.C. – October 23, 2003 Playing in Traffic: A New Look at Management and Operations

2. Bay Area at a Glance Nine counties 101 municipalities Total area: over 7,100 square miles Population: nearly 7 million (2000 census) Employment: 3.7 million jobs (2000 census)

3. Key Bay Area trends over the Next 25 years? Projected Growth from 2000-2025 Population Jobs Auto Trips 22% 40% 27% 43% 27% RTP provides for: % % % % 77% Out-of-Region Work Trips Transit Trips Transit Capacity (seat miles/hour) Road Capacity (lane miles) 5%

4. MTC Responsibilities for Regional Operations Planner Incorporate System Management and Operations into the Regional Transportation Plan Evaluate system performance Funder Implement flexibility of ISTEA/TEA 21 Commit funding for regional system management programs Operator/Coordinator of Regional Programs TransLink ® Fare Collection System 511 Traveler Information FasTrak™ Electronic Toll Collection Freeway Service Patrol Regional Rideshare Services

5. Flexible Funds Foster a Diversity Of Projects

6. Objectives Make transit more convenient and accessible Boost highway and local road efficiency Provide timely, accurate information to travelers System Management

7. Every day, 1.5 million people ride Bay Area buses, rail and ferry services provided by 20+ different transit agencies Focus on improving connections between systems and modes Highest customer priority – single fare card Make Transit More Convenient and Accessible

8. TransLink ®

9. Successful pilot in 2002 Region wide implementation Multi-agency governance Phase 2 Approved Installation 2004-2006 Coordinate with parking, electronic tolls, non- transportation uses TransLink ® (continued)

10. 511.org Transit Page Convenient seamless transit information for the public Features a regional transit trip planner, schedules, routes, fares and more TakeTransit sm Trip Planner: Over 8,100 itineraries per weekday; 32% growth in last year

11. Boost Highway and Local Road Efficiency FasTrak Electronic Toll Collection System Incident Management — Freeway Service Patrol/Call Box Arterial Management and Signal Timing Region wide communications network for freeways and major arterials

12. FasTrak Electronic toll collection on 7 state- owned bridges and Golden Gate Bridge 325,000 Tag holders Used for 35% of Total Trips Caltrans management through 2003 MTC assumes management 2004 Strategic Objectives Consolidate all bridges under a single operation – 2005 Increase usage and dedicated lanes Coordinate with TransLink ®, other electronic payment Potential HOT lane applications in future

13. Provide timely, accurate information to travelers… Combines traffic, transit and rideshare information on the phone and on the web Phone number operational since December 2002 136% growth in phone calls since shift to 511

14. 511 Web Portal Rideshare and Bicycle Pages December 2002 Transit Page November 2003 Traffic Page November 2003 Driving times feature using toll tag data

15. Lessons Learned Partnerships are only as strong as the weakest link Some technology still in adolescence Keys to funding success: who controls money and who runs program Incentive-based contracts a mixed bag

16. Metropolitan Transportation Commission