1. Under the Guidance of Ministry of Petroleum and Natural Gas
GAS & GADGETS Presents
Preferred Time Delivery
for
Domestic
LPG Customer
Under the Guidance of Ministry of Petroleum and Natural Gas

2. Customer Orientation
Product is subsidised and the delivery is strictly on first come first served basis.
No preferential treatment meted out based on the status or pressure from customers.
Catering to all categories of customers including working couples.
Inconvenience to both distributors and customers when “door locked”
New Initiative
Home Delivery of Cylinder as per day and time convenient to Customers

3. Concept
Many Customers are eager to get delivery at their preferred day and time
Home Delivery Charges are only Rs 8/- for a nearly 30KG heavy cylinder
MoP&NG formulated in Vision 2015 a scheme of preferred time delivery at a nominal Cost.
Will benefit working couple, single customers and other customers who wish to receive cylinders at specific time.

4. Where Available ? Launch in
Delhi and nearby cities of Gurgaon, Faridabad, Sonepat, Noida, Ghaziabad
Bengaluru and
Pune
Kolkatta, Mumbai, Chennai, Hyderabad.
Extension to all cities with 10 lakh population within 6 months
Remaining Cities within a Year

5. Modalities
No jumping of Queue even for preferred time customers.
If there is a backlog with distributors due to unavoidable circumstances,
After maturity of his booking, delivery on very next opted preferred time by customer.

6. Modalities Once registered the option to remain for six months
Customer has option to de-register.
In case customers are not available at home during the delivery consecutively for two times,
Status of preferred time customer will be withdrawn.
Once registered no need to mention during refill booking.

7. Categories and Charges
Customer Can Opt for a time on any week Day
Time
Metro Population> 10 lakhs (Rs)
Before 8AM 50
8AM to 11 AM 25
11AM to 3PM
3PM to 6PM
6PM to 8PM
In case he misses delivery, he gets next week day at the same time

8. Preferred Day and Time Charges
Customer can opt for a specific day - Monday to Friday and time
Time
Metro Population> 10 lakhs (Rs)
Before 8AM 50
8AM to 11 AM 25
11AM to 3PM
3PM to 6PM
6PM to 8PM
In case he misses the preferred day(Monday) delivery,
he gets next week same day(Monday) at the preferred time

9. Preferred Day and Time Charges
Customer can opt for Saturday or Sunday anytime between 8AM -6PM
Time
Metro Population> 10 lakh (Rs)
8AM to 6PM 25
In case he misses the preferred day (Saturday or Sunday) delivery, he gets next week same day (Saturday or Sunday)

10. Registration Registration through
Direct Letter to Distributors
b) Web site
Once registered can change after six months.
De-registration possible.

11. Grievance Redressal
Any issues related to the scheme, Customers can talk to
Write in our websites –

12.
THANK YOU