1. Dispute Resolution Committee Tim Galbraith, Vice Chair Annual IFTA Business Meeting July 21-22, 2006 Las Vegas, NV

2. The Purpose of the Committee Is To: Facilitate dispute resolution in a fair, impartial, efficient and expeditious manner. Review the dispute resolution process and procedures and recommend changes to the board.

3. Committee Members Ed King (CA), Chair Tim Galbraith (WI), V Chair Donna Earle (VT) George Higdon (MS) John Jabas (FFE) Tom Klingman (UPS) Richard LaRose (CT) Edgar Roberts (NV) Sheila Rowen (TN) Jan Skouby (MO) Bill Staples (NB) Leanne Tsai (MB) Dar Walters (ID)

4. Organizational Meeting March 20/21, 2006 Phoenix, Arizona Introduction of membership Introduction of membership Review DRC charter Review DRC charter Overview and discussion of DRP procedures Overview and discussion of DRP procedures DRP and the board’s strategic plan DRP and the board’s strategic plan

5. Discussion Results Identified need for: Identified need for: - Outline of general DRP procedures - Detailed checklist for complaint and answer Areas of concern: Areas of concern: - Proving good faith - Time restraints for filing - Recusal

6. Dispute Resolution Committee Action Plan: Monthly conference calls to be held. Monthly conference calls to be held. Finalize updated forms Finalize updated forms IFTA Inc. new website will provide a secure message board for committee members to access dispute documents. IFTA Inc. new website will provide a secure message board for committee members to access dispute documents. Review impact of potential changes to the DRP Review impact of potential changes to the DRP

7. We Want to Hear From You! Feel Free to Contact Any Member of the Committee Comments Suggestions Feedback

8. Thank You