1. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services The new challenge is the integration of all media, network and messaging services into one system.

2. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services Projects Major Projects: T-NetBox T-NetBox with Unified Messaging T-AGRU FreeMail Customer Services Directory Wire Line SMS

3. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services T-NetBox Features: Voicemail System for Wire Line Customers Includes Fax Capability Multi Lingual Call Flows Extras such as Call Return, Call Capture, Family Box, Multi Numbering, SMS and Pager notification Voice Mail and Announcement Mode

4. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services T-NetBox with Unified Messaging Main Benefits: Product Line Extension of the T-NetBox Family Wire Line Phone Number as Box Number and e-Mail Address Send, Receive, Process and Administrate different Message Types (Speech, Fax, e-Mail, SMS) Central Storage of all Messages Worldwide Access Retrieve and Reply e-Mails via Phone/PC/Mobile Phone DTMF and Voice Operated Three Fold Clientele capable Solution

5. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services And Now What? Take Stock: Very High Investment Costs Slow Marketing Wire Line Switch Functions All Major Protocols E-Mail Text to Speech We All Require Revenue!

6. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services Strategy The Obvious: Need a Simple Product Easy to Use Minimal Marketing Requirement Minimal Integration Effort Minimal Time to Market Use Existing technologies

7. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services Wire Line SMS Main Features: Portal for Mobile to Wire Line SMS Wire line to Wire Line SMS SMS Reading - Text to speech The Service: Simple Idea Utilizes a Core Functionality of the UM System Scalable Functionality

8. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services Wire Line SMS The Success 150 to 200K SMS per Day Costs are Reasonable Product has Cult Status Two Services Wire Line to Wire Line Mobile to Wire Line Simple Idea - Great Result

9. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services End

10. October 2001 PG 33, Messaging Services  ====!"§ Deutsche Telekom Messaging Services UM Architecture - 3 Tier Approach Custom er Service Application s DB and Management Services GatewayGateway VMS C IP- Networ k Box070 0 UMB PAB Administration Directory Billing Messagin g PSTNPSTN InternetInternet Provisioning Advanced Notificatio n E-Mail