1. New Topic: Human Resources ! Human Resources looks at the different roles, aspirations and vested interests of people who are connected to the company – these people can include the customers, the workers, the owners, as well as other stakeholders.

2. Roles in an Organisation There are 4 types of roles that people play in an organisation. They are: 1. Shareholders (the owners) 2. Directors 3. Managers 4. Workers

3. Shareholders Shareholders are the owners of a company they have 2 main roles: 1. they provide new Equity Capital for a company, therefore they are a source of finance for a company. 2. they decide who owns the business

4. Directors The directors are appointed by the Shareholders and their main duty is to act in the Shareholders’ interests. The Board of Directors makes the major decisions to do with the company – it sets the strategy which it then tells the managers of the company to put into practice There are 2 types of Directors: 1.Non-Executive Directors who have no other job within the company apart from being directors 2.Executive Directors who are also managers

5. Managers Managers are paid employees of the company – their main duty is to run the business on a day-to-day basis Many managers will run a department. They will be responsible for a specific task like Finance or Marketing. The main role of a mangers is to organise resources (for example people and equipment) to complete a task.

6. Workers Workers complete the main day-to-day tasks of the company There are 2 types of workers: 1.Shop Floor Workers – they are involved in production (for example: operating machines or transporting stock from place to place) 2.Office Workers – they deal with administration (for example: secretaries

7. Let’s think of George Mitchell as an organisation... Who are the Owners? Who are the Directors? Who are the Managers? Who are the Workers?

8. Smaller Businesses (like YOURS !) The smaller the business, the more likely it is that the roles of owner, director, manager, and worker will be shared For example, in a sole proprietorship (like your business is, the owner is likely to direct and manage the business as well as be a worker.

9. Think about YOUR business... You will need someone to work for you to help you run your business However, you probably won’t be able to employ more than 3 staff (you just won’t be able to afford it)

10. YOUR business continued... Things to consider:  What hours will your business be open?  How many staff will you employ?  What will be the role of each member of staff?  How much wages will you pay them? Will you pay them per hour? Per week? A salary? Overtime? Bonuses?  How many hours a week will your staff work – part time or full time?  Draw up a rota to show who is working when and for how long?

11. YOUR business continued... Finally,  Now that you know who is working for you, for how long and how much you will pay them, calculate how much the staff will cost the business per week –remember to include YOUR wages !