1. FitzGerald Associates www.ManagementConsultants.com Tom FitzGerald www.ManagementConsultants.com Mobilizing In the Face of Recession

2. FitzGerald Associates www.ManagementConsultants.com Since 1976 www.ManagementConsultants.com Introductions

3. FitzGerald Associates www.ManagementConsultants.com Investors, Managers Objectives 1. How to increase profits NOW 2. How to increase competitiveness NOW - and for the long term

4. FitzGerald Associates www.ManagementConsultants.com Our Objectives Have Fun Answer Lots of Questions

6. Longitudinal studies by The London School of Economics (LSE) and McKinsey & Co. Study

7. A 20% Improvement In 3 Critical Functions Generates a 42% Increase In Financial Returns (High performers as well as low) Results

8. Equivalent to Increase of 5% in ROCE 25% increase in workforce Going from 10 plants to 17 Increasing capital investment by 70% Results

9. FitzGerald Associates www.ManagementConsultants.com www.ManagementConsultants.com The Concepts Will to Compete The Operating Dynamic ManageMENT Vs Managers Intrinsic Trajectory The company as living entity

10. Business Processes Management Systems Corporate Will Origins of Performance

11. Corporate Culture Corporate Will Will to Combat Corporate Drive Business Motivation Corporate Energy Corporate Psychology

12. Will to Compete (AKA The Operating Dynamic) Root Cause Of All Business Performance If strong, company succeeds If weak, the company falters Corporate Will

13. That complex of organizational and human factors that underlie, cause and impel all corporate performance (~100) (Entirely within the control of management) Corporate Will

14. Origins of Performance Cost of Change Business Processes Management Systems Corporate Will

15. FitzGerald Associates www.ManagementConsultants.com The ROI From changing the Corporate Will Can be extraordinary (The McKinsey/LSE Studies)

16. Why Transform Corporate Will Ambition(the 40%) Recession(the 40%) On-boarding New sr. execs have an 18 month, 50% retention rate $1M per failure M&A (pre- or post-acquisition) 70% failure rate Only 30% of reengineering programs work placebo effect and luck Mobilizing the company Other FitzGerald Associates www.ManagementConsultants.com