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User Experience in a Multichannel World Paul Wishman & Michael Williams LV= Temenos.

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Presentation on theme: "User Experience in a Multichannel World Paul Wishman & Michael Williams LV= Temenos."— Presentation transcript:

1 User Experience in a Multichannel World Paul Wishman & Michael Williams LV= Temenos

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15 YouTube Video of: LV= eCommerce The new Version of LV.Com

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17 Basic Security (SSL, encryption) Basic Banking (balance statement, list of accounts) Single dominant browser (Netscape then IE) Single host system Browser front ends version 1.0

18 Languages Devices No more only Desktop  Mobile  Tablet  Interactive screen  Any screen dimension Front end challenges today Browsers No dominant browser Ensure consistency with all functionalities Support main ones Not only internationalisation But also the layout (right to left…) Number, date format… Users  Branch users  Mobile Users  Retail Users… Type of audience … have increased

19 Portals No more single back-end system … but a richer front-end mixture Front end challenges today Social NetworksWidgets Portal Client  Twitter  Facebook  Stock Feed  Financial News  Multiple Applications  Multiple Set of data’s

20 Multiple Host Systems … receive and send data’s Front end challenges today Bank System

21 … IT Requirements Scalability Security Data Integrity OWASP Top 10 compliance Performance Fast Front-End for End users Resilience Growing transaction volume (specially with mobile) Wider Audience 24x7 availability

22 UXP - Connect Anything to Anyone

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24 X-Browser Security Centralised management Consistency Configurable Audited Performance Memory Efficiency Increasing providers Faster releases Device browsers Architecture agnostic Smart cache Smart compilation Compression Multi-threaded Multi-processor support In-Time Allocation Session cache Configurable end points Hash tables A standard platform for all your application front ends

25  Separate layers of Presentation  PresentationLook/Feel/Behaviour  ProcessScreen flow / logic  IntegrationData in/out  Code-less(aimed at developers / analysts)  Open(extendable)  Fast(productivity features)  Lifecycle(supports full lifecycle)  Enterprise(manages larges teams/projects) edgeConnect IDE

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27 Temenos Video

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29 User Experience in a Multichannel World Thank You Paul Wishman & Michael Williams LV= Temenos


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