1. Staffing In General Practice Amrit Rehal May 2005

2. Introduction n Recruitment n Contract of employment n Health and Safety n Delegation n Appraisal n Teamwork and Leadership n Disciplinary Issues

3. Recruitment n Job Description n Person Specification n Advertising n Interviewing –provide info about the job –who will interview –prepare qns and relate to PS n Selection of the candidate n Document

4. Contract of employment n Five Elements –Express Terms - title, salary, hours, etc and additional terms –Implied Terms -employers and employees unspecified obligations –Custom and Practice –Incorporated Terms –Statutory Terms

5. Employment Issues n Health and Safety –legislation and basic rules –review workplace and formal risk assessment –staff training –specific areas in general practice n Delegation –Releases time, increases interest and motivation, develop to full potential –summary of rules

6. Training n Appraisal –allows opportunity to discuss performance and developmental needs –constructive interview and self assessment beforehand –encourage assessment of strengths and weaknesses and ways to improve –concrete targets and time scale n Training and Education –Regular with reserved time –Peer review is successful

7. Teamwork and Leadership n Effective team –shared and negotiated vision –Aim to achieve task, take care of individual needs, maintain cohesion –Roles of leader n Leadership –develop shared purpose –create open and safe environment –include all –learn to negotiate agreement –insist on fairness in applying rules

8. Disciplinary Procedure n Key stages –Investigation - by person not implicated, fair play and law, keep records –Interview - to test the evidence, provide opportunity to defend, preparation time, encourage to be accompanied, informal or formal meetings, keep records –Decision –Appeal

9. Summary and Questions