1. You’ve Finally DECIDED To Create A Global Application…

2. To Outsource Or Not to Outsource? User Interface Underlying Work

3. Case Study: Globalizing A Resort

4. Case Study: Continued… 280 YEARS!!!

5. Case Study: Continued…

6. Let The [Hedgehog] Professionals Do The Job! How Much To Outsource?

7. Client In-house engineering & testing Translation vendors doing translation only A Client Localization vendors doing translation, engineering [and testing] B Client Translation vendors doing translation only C Engineering & Testing Hub Outsourcing Strategies

8. Working With Third Parties - Hints Start with choosing the right model for your business and type of application Do not underestimate the amount of localization, engineering and testing involved! Outsource as much engineering and testing as you can: it’s cheaper and more effective Do NOT try to combine development and localization Try to persuade your staff that globalization partners are not a threat to their workplaces Try to establish the most transparent cooperation, BUT keep ownership of the code Correct terminology is the key to success