1. FACULTY OF HEALTH SCIENCES Health Interviewing in Virtual Worlds Complementing Face-to-Face Training Dr Melanie Nguyen melanie.nguyen@sydney.edu.au

2. Acknowledgements and Outline Presentation Outline ›The learning ›The context ›The virtual world ›The outcomes ›The way forward Project was supported by grant funding from The Office of Learning and Teaching (formerly The Australian Learning and Teaching Council).

3. The Learning Upon successful completion of this module, students will be able to: ›Conduct health interviews in a clear and empathetic manner. ›Ask interview questions in an appropriate manner and sequence. ›Apply the principles of active listening in an interviewing context. ›Demonstrate awareness of legal and cultural issues in health interviewing context. 3

4. The Context ›For the Sydney team, the motivations are demonstrated in the context of our students: -First semester, first year BHlthSci students -417 students in one unit of study ›We were interested in improving current practice by providing LOTS of students with: -Exposure to diverse situations and more authentic experiences -Opportunities for repeated practice and feedback -Opportunities to make mistakes 4

5. The Virtual World - Preparation 5

6. The Virtual World 6

7. The Outcomes Pre-test Role-play Role-play post-test Virtual Interviewing Interviewing post-test Virtual Interviewing Interviewing post-test Role-play Role-play post-test ›Increased interviewing self- efficacy following both learning methods. ›Increase in self-efficacy is significantly greater in virtual interviewing condition. ›BUT! Perceived motivation, learning and enjoyment was greater for role plays. -Technical difficulties -Feedback 7

8. The Way Forward ›There is potential for positive, widespread use of virtual interviewing. ›Feedback suggests that with improvements to the technology, student responses may change. ›In the next iteration: -Capacity for student reflection and feedback. -Host externally for ease of download and instalment. -Evaluating different assessment methods. -Exposure to the other avatars (need to write their story!). 8