1. Growing Your Supplier Diversity Program
Audrey Kelley, Emory University

2. RGMA’s Five Levels of Supplier Diversity Program Development5
World Class Process 4
Advanced Process 3
Traditional Program 2
Basic Program 1
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

3. RGMA’s Five Levels of Supplier Diversity Program Development
Level 1: Beginning Program
Community affairs own program
Sparse tracking
Nonexistent outreach
Fails to attend trade fairs
No program materials
Minorities in ads, but not in supply chain
Senior management doesn’t “get it” 1
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

4. RGMA’s Five Levels of Supplier Diversity Program Development
Level 2: Basic Program
Part-time program manager
Compliance driven response to customer requirements
Tracking focused on customer reporting
Trade fair participation is a photo opportunity for key customers
Perception exists that program is an expense rather than an asset
Senior management still not engaged in the process 2
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

5. RGMA’s Five Levels of Supplier Diversity Program Development
Level 3: Traditional Program
Active Program Manager
Local/national advocacy memberships
Limited connection to strategic sourcing
No significant link to marketing and brand strategy
Reporting hampered by inadequate technology
Few professional services opportunities
Loosely-structured Second Tier program
Some program materials
Little Senior Management involvement 3
Traditional Program
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

6. RGMA’s Five Levels of Supplier Diversity Program Development
Level 4: Advanced Process
Process manager at director level
Active local/national advocacy (NMSDC)
Program has sufficient resources
Strong team of supplier diversity professionals
Buyer and key executive training
Advanced Second Tier program
Supplier diversity program management technology
Steering committee comprised of key executives 4
Advanced Process
Traditional Program
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

7. RGMA’s Five Levels of Supplier Diversity Program Development
Level 4: Advanced Process
(continued)
Professional service and outsourcing opportunities
Innovative diverse supplier development initiatives
Aligned with marketing and sales
Process aligned with strategic sourcing
Involved CEO/Senior Management 4
Advanced Process
Traditional Program
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

8. RGMA’s Five Levels of Supplier Diversity Program Development5
World Class Process
Level 5: World Class Process
Program manager viewed as key resource to senior management
Supplier diversity process equal in stature to workforce diversity
Process owned by sourcing teams and buyers
Accountability throughout organization
Program management tools utilized throughout the organization
Innovative tools such as alliances and acquisitions drive program growth
Advanced Process
Traditional Program
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008

9. RGMA’s Five Levels of Supplier Diversity Program Development5
World Class Process
Level 5: World Class Process
(continued)
E-sourcing used to expand diverse spending
Measures contribution to market share and shareholders’ equity
Integrated into global strategy
Senior Management Leadership
Advanced Process
Traditional Program
Basic Program
Beginning Program
©Ralph G. Moore & Associates Inc. 2008