1. 1 Using Feedback as a Teaching Tool in the Online Classroom

2. 2 Role of Online Faculty Changes from that of authoritarian expert to coach or facilitator Shift from content driven presentations to shared investigation Facilitate active and collaborative learning

3. 3 The Importance of Effective Feedback Learner isolation intrinsic in the online classroom Provides positive reinforcement, redirects when needed and lays the groundwork for future attempts Immediate, corrective, and supportive feedback is central to learning

4. Seven Principles for Good Practice in Undergraduate Education Developed by Chickering, and Gamson in 1978 Provides a framework for developing feedback which fosters learning 4

5. Principal 1 Good Practice Encourages Contacts Between Students and Faculty Frequent learner-faculty contact both in and out of class Feedback is an excellent way to maintain frequent contact with the learner Two-way contact is an important factor Convey instructor confidence in learner’s ability 5

6. Principal 2 Good Practice Develops Reciprocity and Cooperation Among Students Collaborative and social not competitive and isolated Content feedback supports this principal Feedback is an opportunity to encourage learners to derive learning through interaction with their peers Encourage shy learners to participate 6

7. Principle 3 Good Practice Uses Active Learning Techniques Learning is a participant sport not a spectator sport In online active learning the learner self-directed Feedback provokes thought, does not spoon feed answers and ideas Feedback should reflect expectation of higher level thinking 7

8. Principle 4 Good Practice Gives Prompt Feedback Feedback helps learners assess their competencies and deficiencies Prompt feedback which instructs and encourages Need grading feedback which is quantifiable Need content feedback which is instructional 8

9. Principle 5 Good Practice Emphasizes Time on Task Learning requires both energy and time Feedback should tell learner if they are spending adequate time engaged in class Feedback is time consuming when done correctly Faculty must set aside adequate time for feedback Time is often most difficult roadblock to overcome 9

10. Principle 6 Good Practice Communicates High Expectations Expect more and you will get it High expectations important for all learners Learners respond to instructor’s expectations Feedback should communicate high expectations 10

11. Principle 7 Good Practice Respects Diverse Talents and Ways of Learning Learners bring different experience, talents, and style Feedback in this area must be approached with a certain amount of caution Encourage learners to discuss their diverse points of view but keep discussion on track to support course objectives 11

12. Using Rubrics to Enhance Feedback Rubrics help provide substantive and instructive feedback Analytical and holistic rubrics can be used to enhance feedback 12

13. Feedback Template Feedback templates should include –Statement of expectations of assignment –Statement of what learner did well –Define areas that need improvement –Encourage learner to contact instructor with questions –Provide a grade for the assignment 13

14. Feedback Template Assignment Expectations: Areas that are done well: Areas that need improvement: Do you have any questions: Your grade is: 14

15. Contact Information Dr. Larry Flegle –lflegle@kaplan.edu Janice Flegle –JaniceFlegle@student.kaplan.edu 15