1. U.S. General Services Administration Integrated Technology Services (ITS) Federal Acquisition Service

2. www.gsa.gov U.S. General Services Administration 2 Agenda ITS “Great Government Through Technology” – Customer Benefits IT Schedule 70 Overview Procurement Methods to Meet Your Needs DoD, Civilian and Municipal Ordering Procedures Other ITS Products and Services Offerings GSA Training Resources Related Links Points of Contact Q & A

3. www.gsa.gov U.S. General Services Administration 3 Great Government Through Technology Customer Benefits

4. www.gsa.gov U.S. General Services Administration 4 Great Government Through Technology – Customer Benefits Simpler Acquisitions High Quality, Best Value Products, Services & Solutions Flexible Options Compliance with FAR

5. www.gsa.gov U.S. General Services Administration 5 Traditional Procurement Methods Formal Solicitation –Process/Synopsize procurement –Very-time consuming, averaging up to 268 days High Administrative Costs An Increases in the Chance of a Protest

6. www.gsa.gov U.S. General Services Administration 6 Customer Benefits – IT Schedule 70 Procurement Methods Simpler Acquisitions –Pre-competed contracts –Reduced procurement lead- time (less paperwork and documentation) –Direct relationship with contractor –No synopsis required –No need to write an RFQ

7. www.gsa.gov U.S. General Services Administration 7 Customer Benefits – IT Schedule 70 Procurement Methods Flexible Options –Blanket Purchase Agreements save time & money –Customized Integrated Solutions (Contractor Teaming Arrangements) –Options of easy online ordering –Easy payment options (Governmentwide purchase card)

8. www.gsa.gov U.S. General Services Administration 8 Customer Benefits – IT Schedule 70 Procurement Methods High Quality, Best Value Products, Services & Solutions –Volume discounts and spot reductions –Robust, state-of-the art commercial technology and high quality services –No additional administrative costs –On-site training available on how to use the Schedule

9. www.gsa.gov U.S. General Services Administration 9 Customer Benefits – IT Schedule 70 Procurement Methods Compliance with FAR –Enable you to comply with Federal Acquisition Regulation (FAR) –Assistance with meeting socioeconomic goals –Prices, terms and conditions are determined fair and reasonable

10. www.gsa.gov U.S. General Services Administration 10 Customer Benefits – Small Business Estimated 80% of all IT Schedule 70 contracts are held by Small Business More than 40% of all IT Schedule 70 Sales by Customer Agencies are with Small Business Help you meet your socio- economic goals

11. www.gsa.gov U.S. General Services Administration 11 Customer Benefits – Small Bus. Procurement GSA Can Help! All small businesses should have the maximum practicable opportunity to participate in providing goods and services to U.S. Government (Small Business Act) The Small Business Administration’s (SBA’s) statutory government-wide procurement goals*: 23% of an agency’s prime contracts for small businesses 5% for small disadvantage businesses (prime & subcontracts) 5% for women-owned small businesses (prime & subcontracts) 3% for HUBZone businesses (prime and subcontracts) 3% for service-disabled veteran-owned small businesses (SDVOSBs) (prime & subcontracts) GSA’s Multiple Award Schedule (MAS) Program can help you identify and include these companies in the competition for your agency’s business! *SBA negotiates annual procurement preference goals with each federal agency and review’s each agency’s results. SBA ensures that the mutually established cumulative goals for all agencies meet or exceed the government-wide 23% small business goal.

12. www.gsa.gov U.S. General Services Administration 12 IT Schedule 70 Overview

13. www.gsa.gov U.S. General Services Administration 13 IT Schedule 70 – Sales Trend Approximately 5,000 Contracts FY08 Sales Total Sales: –$16.5 Billion Software: –$1.9 Billion Hardware: –$3.4 Billion Services: –$10.9 Billion Software Hardware Services Software Hardware Services

14. www.gsa.gov U.S. General Services Administration 14 IT Schedule 70 – The Program ID/IQ contracting vehicle to procure IT integrated solutions Ordering Agency selects commercial products and services based on “Best Value” to the end- user IT products and services offered are defined as “commercial” in accordance with FAR Part 12

15. www.gsa.gov U.S. General Services Administration 15 IT Schedule 70 Products and Services You Need SIN Description 132 3Leasing of Product 132 4Daily/Short Term Rental 132 8Purchase of Equipment 132 9Purchase of Used or Refurbished Equip. 132 12 Maintenance of Equip./Repair 132 32 Term Software Licenses SIN Description 132-33Perpetual Software Licenses 132 34Maintenance of Software 132 50Training Courses 132 51IT Professional Services 132 52E-Commerce Services 132 53Wireless Services

16. www.gsa.gov U.S. General Services Administration 16 IT Schedule 70 Products and Services You Need SIN Description 132 60A Electronic Credentials, Not Identity Proofed 132 60B Electronic Credentials, Identity Proofed 132 60C Digital Certificates, including ACES 132 60D E-authentication Hardware Tokens 132 60E Remote Identity and Access Managed Service Offering 132 60F Identity and Access Management Professional Services 132 61 Public Key Infrastructure (PKI) Shared Service Provider (SSP) Program 132 62 HSPD-12 Product and Service Components

17. www.gsa.gov U.S. General Services Administration 17 IT Schedule 70– State & Local Cooperative Purchasing Section 211 of the e-Gov Act of 2002 Applies to Consolidated schedule with IT Special Item Numbers (SINs) Authorized Users: –All states, counties, municipalities, cities, towns and townships –Tribal Governments –Public Authorities –School Districts and Colleges

18. www.gsa.gov U.S. General Services Administration 18 IT Schedule 70– Disaster Relief Purchasing Section 833 of the John Warner National Defense Authorization Act for Fiscal Year 2007 establishes: –Use of Federal Supply Schedules by State & Local governments for disaster recovery –Advanced purchasing for disaster preparedness only if major disaster is declared by the President or deemed necessary to facilitate recovery, e.g. terrorism, nuclear

19. www.gsa.gov U.S. General Services Administration 19 Procurement Methods to Meet Your Needs

20. www.gsa.gov U.S. General Services Administration 20 Procurement Methods - Traditional Traditional Method –Formal Solicitation –Process/synopsize procurement –Very-time consuming, averaging up to 268 days –High Administrative Costs –An Increases in the Chance of Protest

21. www.gsa.gov U.S. General Services Administration 21 Procurement Methods – Blanket Purchase Agreements Blanket Purchase Agreements (BPA) –Simplified acquisition method that government agencies use to fill anticipated repetitive needs for supplies or services. BPAs are like "charge accounts" set up with trusted suppliers. –Contractor delivers commercial products or services according to a defined scope of work, for a firm, fixed- price. –Agencies & vendors like BPAs because they help trim the red tape associated with repetitive supply purchasing. Once set up, repeat purchases are easy for both sides.

22. www.gsa.gov U.S. General Services Administration 22 Procurement Methods – Blanket Purchase Agreements SAMPLE

23. www.gsa.gov U.S. General Services Administration 23 Procurement Methods – Blanket Purchase Agreements SAMPLE

24. www.gsa.gov U.S. General Services Administration 24 Procurement Methods – Contractor Teaming Agreements Contractor Team Arrangements (CTA) –Arrangement between 2 or more Federal Supply Schedule (FSS) contractors to work together to meet agency requirements –Each member has a FSS contract –Specific duties assigned to each team member in writing –Government has privity of contracts with all team members

25. www.gsa.gov U.S. General Services Administration 25 Procurement Methods – Contractor Teaming Agreements Contractor Team Arrangements (CTA) –Pricing is based on each team member’s FSS contract –Each FSS member is responsible for paying his own Industrial Funding Fee –Socio-economic credit based on ALL members –Total solution

26. www.gsa.gov U.S. General Services Administration 26 Procurement Methods – e-Buy e-Buy –Online tool that facilitates the request for submission of quotes or proposals for commercial products, services, and solutions offered through GSA Federal Supply Schedules and Governmentwide Acquisition Contracts (GWACs) –Customer drafts, defines, prepares and submits RFQ or RFI Online –Tools helps customer find viable sources of supply –Allows the buyer to procure big-ticket items by allowing documentation to be attached –www.ebuy.gsa.gov

27. www.gsa.gov U.S. General Services Administration 27 Procurement Methods – GSA Advantage! ® GSA Advantage! ® –Federal Government’s premier online shopping superstore –Facilitates access to more than 40 million commercial products and services –Enables convenient search feature by keyword, part number, manufacturer, contractor, and contract # –Streamlines acquisition for Supply, Stock, SOPs and Schedule Purchases under IT 70 –www.gsaadvantage.gov

28. www.gsa.gov U.S. General Services Administration 28 Ordering Procedures- U.S. Civilian/DoD

29. www.gsa.gov U.S. General Services Administration 29 Ordering Procedures – GSA-Managed Acquisition (Assisted Services) Agencies may delegate some or all elements of the acquisition process for Turnkey Solution GSA can provide support in the following areas: –Technical –Acquisition –Program and Financial Management GSA Project Managers can: –Define requirements –Perform market surveys –Develop acquisition strategies –Run technical evaluation boards –Evaluate “Best Value” Determination –Manage project post-award activities Fees for services may be applicable

30. www.gsa.gov U.S. General Services Administration 30 Ordering Procedures– Customer-Managed Acquisition Services (Non-Assisted Services) For large and small purchases by Agencies that are self-sufficient in technical and contracting expertise Government customer deals directly with the contractors –Contractor offerings are compliant with the FAR Acquisition professionals are available to provide a flexible range of contract and procedural support Contract vehicles available through GSA: –Multiple Award Schedules (MAS) contracts –Governmentwide Acquisition Contracts (GWACs)

31. www.gsa.gov U.S. General Services Administration 31 Ordering Procedures – Using GSA Schedules According to FAR 8.4 A purchase below the Micro- Purchase Threshold ($3,000) –Select any contractor under IT Schedule 70 –Transmit Request for Quote (RFQ) and Statement of Work (SOW) –Obtain an oral or written quote –Provide oral or written delivery Instructions

32. www.gsa.gov U.S. General Services Administration 32 Ordering Procedures – Using GSA Schedules According to FAR 8.4 (U.S. Civilian Agencies) A Purchase Above the Micro-Purchase Threshold ($3,000): –Develop Independent Government Cost Estimate (IGCE) – IGCE is based on number of hours (Level of Effort) in each labor category of contract for sub-tasks identified in statement of work (SOW) –Performance-Based SOW is preferred by most customer agencies to include: Tasks or Requirements, Evaluation Criteria, Place of Performance, Delivery Schedule, Travel and Per Diem, Supplies and Materials, and Period of Performance –Evaluation criteria is necessary to determine “Best Value” to make award –In accordance with FAR, customer must forward SOW/RFQ to as many schedule holders necessary to assure three responses for transparency and full & open competition –Customer should specify what additional information must be submitted in the technical & price –Customer places order directly with contractor

33. www.gsa.gov U.S. General Services Administration 33 Ordering Procedures – DoD Direct Ordering Section 803 For Service Acquisitions greater than $100,000: –DoD must assure full & open competition for any task order for services in exceeds of $100,000 –DoD must provide fair notice/opportunity to all schedule contractors (Note: Posting RFQ on eBuy fulfills this DFAR requirement); –DoD Contracting Officer must forward RFQ to as many schedule holders necessary to assure three “viable” quotes are received from contractors who can fulfill the service work requirements. Sole Source Justification –DoD must stipulate in writing that only one viable source is capable of providing the requirements due to unique, specialized nature of the work

34. www.gsa.gov U.S. General Services Administration 34 Ordering Procedures – What is “Best Value”? Technical Solution Corporate Experience Past Performance Delivery Date Warranty Not Necessarily the Cheapest Price Etc.

35. www.gsa.gov U.S. General Services Administration 35 Ordering Procedures – Open Market Items For administrative convenience, open market (non-schedule) items may be added to an individual order if: –The items must be clearly labeled “non-schedule” on the task order –All open market acquisition regulations – FAR and DFAR have been followed –Ordering Activity has determined price reasonableness for the open market purchase

36. www.gsa.gov U.S. General Services Administration 36 Ordering Procedures – Statement of Work Statement of Work (SOW) –A SOW is generic term used to refer to purchase descriptions, specifications, commercial item descriptions, or formal or voluntary standards –It should address who, what, when, where and how of requirement –Performance-Based SOW is preferred by most customer agencies to include: Tasks or Requirements, Evaluation Criteria, Place of Performance, Delivery Schedule, Travel and Per Diem, Supplies and Materials, and Period of Performance –View SOW as crafting solutions to meet agency’s requirements

37. www.gsa.gov U.S. General Services Administration 37 Ordering Procedures – Statement of Work SAMPLE

38. www.gsa.gov U.S. General Services Administration 38 Other ITS Products & Services Offerings

39. www.gsa.gov U.S. General Services Administration 39 ITS – GSA Organizational Chart Federal Acquisition Service (FAS) [formerly FSS and FTS] Integrated Technology Services (ITS) Network Services Governmentwide Acquisition Contracts (GWACs) Infrastructure Optimization IT Schedule 70 (ID/IQ) Public Building Service (PBS)

40. www.gsa.gov U.S. General Services Administration 40 ITS – Portfolio ITS offers Federal Customers four business channels at best overall prices: –IT Schedule 70 Program (State and Local customers also) –IT Governmentwide Acquisition Contracts (GWACs) Program –Network Services –Infrastructure Optimization Network Services

41. www.gsa.gov U.S. General Services Administration 41 ITS – 4 Access Channels to Markets Information Technology Schedule 70 Program Information Technology Governmentwide Acquisition Contracts (GWACs) Program Network Services Infrastructure Optimization Approximately 5000 Indefinite Delivery/ Indefinite Quantity (IDIQ) Contracts IT and telecom, hardware, software, professional services, Cyber Security Cloud Computing, and Trusted Internet Connectors Cooperative Purchasing, Disaster Recovery and Preparedness – Emergency Fully competed IDIQ contracts enabling purchase of complete IT solutions within broadly defined technical categories Convenient for purchase of tailored solutions Flexible customer access worldwide to full-suite of commercial telecommunicatio ns, networking solutions, and managed services Delivering security, wireless, IPv6, collaboration, and hosting support to agency missions Forward thinking Agencies are implementing tools to drive down costs and improve efficiencies Optimizing Computer Infrastructure— Hardware and Software Applications Standardization, automation, tighter control of the IT infrastructure

42. www.gsa.gov U.S. General Services Administration 42 GSA Training Resources

43. www.gsa.gov U.S. General Services Administration 43 GSA Portal: gsa.gov www.gsa.gov ITS commercial and service offerings under business channels

44. www.gsa.gov U.S. General Services Administration 44 Cooperative Purchasing Web Presence www.gsa.gov/cooperativepurchasing The GSA Cooperative Purchasing site offers: –General Information –FAQs on the Programs and authorized users –Links to the sites for Schedule 84 and Consolidated Schedule –Link to the Center for Acquisition Excellence –And Much More!

45. www.gsa.gov U.S. General Services Administration 45 Disaster Recovery Web Presence www.gsa.gov/disasterrecovery The GSA Disaster Recovery site offers: –General Information –FAQs on the Programs –List of all GSA Schedules subject to Disaster Recovery Purchasing

46. www.gsa.gov U.S. General Services Administration 46 Schedules eLibrary www.gsaelibrary.gsa.gov  A great resource for market research  Information on the Terms and Conditions of the Schedule 70 Contract  Listing of Contractors and Special Item Numbers (SINs)  Access to most eCatalogs of IT Schedule 70 Contractors

47. www.gsa.gov U.S. General Services Administration 47 FedBizOpps www.fbo.gov

48. www.gsa.gov U.S. General Services Administration 48 Center for Acquisition Excellence www.gsa.gov/centerforacquisitionexcellence

49. www.gsa.gov U.S. General Services Administration 49 Related Links Integrated Technology Services www.gsa.gov/its Center for IT Operations www.gsa.gov/itcenter IT Schedule 70 Solicitation www.gsa.gov/schedule70solicitation Cooperative Purchasingwww.gsa.gov/cooperativepurchasing 833 Disaster Recovery Programwww.gsa.gov/disasterrecovery GSAwww.gsa.gov Schedules eLibrary www.gsa.gov/elibrary GSA Advantage! ® www.gsaadvantage.gov eBuy www.gsa.gov/ebuy FedBizOppswww.fbo.gov Center for Acquisition Excellence www.gsa.gov/centerforacquisitionexcellence

50. www.gsa.gov U.S. General Services Administration 50 Points of Contact – Center for IT Operations Customer Support Line: (General Information) 703-605-2700 (M-F 8:00 am - 4:30 pm EST) email: it.center@gsa.govit.center@gsa.gov Customer Service Team Mitzi Ford 703-605-0522 Bernice Walker 703-605-1884 Walter Herald703-605-5799 Dee Faulkner 703-605-1897 GSA Advantage! ® /eBuy Antoinette Scott 703-605-0526 Small Business Advocate Stephanie Turner 703-605-2765

51. www.gsa.gov U.S. General Services Administration 51 Questions & Answers THANK YOU FOR ATTENDING!