1. Departmental Review Insights of a (Recovering) Reviewee Quality Forum May 2008

3. Background Appointed Dean at Otago 2005 Appointed Dean at Otago 2005 QA&E Experience: UK (Physiotherapy) QA&E Experience: UK (Physiotherapy) External Examiner System External Examiner System Joint Validation (Accreditation) Joint Validation (Accreditation) TQA/Subject Review TQA/Subject Review QAA - Reviews (e.g. Institutional Review) QAA - Reviews (e.g. Institutional Review) Code of Practice (RDPs) RAE RAE (League Tables) (League Tables)

4. School of Physiotherapy: Activities Clinical Practice Clinical Practice Education Research

5. Review History Previous Review 2001 Previous Review 2001 Review Report Perceived as Negative Review Report Perceived as Negative Commendations n=0 Commendations n=0 Recommendations n=39 Recommendations n=39 School Structure & Management School Structure & Management Teaching Learning & Assessment Teaching Learning & Assessment Research etc… Research etc… Effect upon School Culture? Effect upon School Culture? The ‘Secret Report’ The ‘Secret Report’

6. Review Preparation Consult with Quality Advancement Office Consult with Quality Advancement Office Pre-Meetings – ‘Set the Tone/Set the Agenda’ Pre-Meetings – ‘Set the Tone/Set the Agenda’ Quality Enhancement vs Quality Assurance (‘Audit’) Quality Enhancement vs Quality Assurance (‘Audit’) Empowerment vs Compliance Empowerment vs Compliance Transparency/Openness - The Brief… ‘No surprises’ Transparency/Openness - The Brief… ‘No surprises’ 2001 Review: Update (Psychological/Motivational) 2001 Review: Update (Psychological/Motivational) Review Proposal Review Proposal Terms of Reference (Left Open) Terms of Reference (Left Open) Nomination of Review Panel Nomination of Review Panel Self Review Document Self Review Document Devolved Responsibility Devolved Responsibility Strategy Review (and Ownership) Strategy Review (and Ownership) Editing for Style/Presentation (only) Editing for Style/Presentation (only)

7. Review Visit Proposed Programme Proposed Programme (Prepared for Changes) (Prepared for Changes) ‘Rights’ to Meet Panel ‘Rights’ to Meet Panel Requests for Additional Information Requests for Additional Information Pre-Meeting with Panel Pre-Meeting with Panel Final Meeting with Panel Final Meeting with Panel (Feedback from Staff Positive!) (Feedback from Staff Positive!)

8. Outcomes (Positive) (Positive) Commendations Commendations Recommendations Recommendations School School University & Division University & Division Key Areas for Development: Identified Key Areas for Development: Identified Other (unanticipated) Areas… Other (unanticipated) Areas…

9. Post Script Good… Maori Strategic Framework Maori Strategic Framework Management of Change (Administration) Management of Change (Administration) Additional Research Support Additional Research Support Divisional RAM Divisional RAM Not so Good… ‘Space’ development - Clinics ‘Space’ development - Clinics TEC Underfunding TEC Underfunding PPF Review PPF Review