1. Business Improvement Techniques. What’s it all about then?

2.  We Have some (Limited) funding to help with the cost of this training.  Please contact. Duncan Newman Tel: 01202 205692 or email newmand@bpc.ac.uknewmand@bpc.ac.uk

4. Business Improvement Techniques. So lets have a go – shall we? Introducing Chris Beechey.

5. THE PROGRAMME The NVQ Level II consists of six units; five mandatory plus one optional. Delivery is flexible and can be tailored to individual company requirements in order to fit in with the candidates work patterns. Mandatory Units Statutory Regulations Effective Team Working Workplace Organisation Continuous Improvement Techniques Visual Management Systems Optional Unit The recommended optional unit for NVQ Level II is; Problem Solving Techniques

6. WHO IS THE PROGRAMME FOR The programme is for those working in a manufacturing business to undertake improvements aimed at reducing cost, minimising waste and improving productivity. The programme follows a learning engine that ensures all candidates know why they are there, what is expected of them and supports their activities in the workplace. B-IT NVQ Level II is directly applicable to individuals who: require a core knowledge of business improvement techniques. have some background knowledge and wish to gain experience of applying these techniques within a team are already using business improvement techniques and would like to gain a recognised qualification to demonstrate their competence

7. RECOMMENDED TIMELINE OF EVENTS 1½ hrs Induction 1 days Training 3 days Business Improvement Project 1½ hrs Portfolio Building 3 days Business Improvement Project 3 days Business Improvement Project 2 Days Training TRAINING SYLLABUS DAY ONE 0930 – 1230 Health and Safety 1330 – 1630 Effective Teamwork DAY TWO 0930 – 1230 Workplace Organisation 1330 – 1630 Continuous Improvement Techniques DAY THREE 0930 – 1230 Visual Management 1330 – 1630 Problem Solving Techniques PROJECT ACTION PLAN DAY ONE Project and Health & Safety brief Risk/Hazard identification Kaizen Audit / 5 S Audit Benchmark project area/task DAY TWO Set improvement targets & identify problems Problem solve Implement improvements (PDCA cycle) Standardise 5 S and Sustain DAY THREE Complete improvements Implement visual management systems Kaizen Audit / 5 S Audit Benchmark project area/task Evaluation, Feedback and Review

8. SUPPLIER GOODS IN FEEDER MANUFACTURE GOODS OUT DELIVERY ASSEMBLY CUSTOMER SALES PRODUCTION PLAN SUPPLY DISTRIBUTION QUALITY COST DELIVERY Give the customer what they want; at an agreed price; on time Process flow Direct line comms. Secondary comms. PRINCIPLES OF LEAN MANUFACTURING

9. THE SEVEN WASTES ? 1. Overproduction 2. Inventory 3. Transportation 4. Process 5. Idle Time 6. Operator Motion 7. Bad Quality 8. Energy Efficiency 9. Under Utilised People

10. THE NEED TO MEASURE “You cannot manage what you cannot measure” “Not everything that counts can be counted and not everything that can be counted counts”

11. Chris Beechey Feed back Questions and Answers.