1. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 1 Witness Credibility SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. If it were only this easy… Presented by Janice Woods RN COHN-S Medical Supervisor Robert Bosch LLC

2. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 2 Witness Credibility – Behind the Scenes SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. Accident investigation Root Cause Analysis Pictures Witness statements Prompt reporting to Carrier Manage the claim Listen to the injured associate Educate associates - Workers Compensation Process Early return to work program Choice of Physicians

3. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 3 Witness Credibility – Behind the Scenes SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. Provide to your attorney 1.Personnel records 2.Pay stubs 3.Performance appraise 4.Records of disciplinary actions 5.Medical records 6.Accident reports 7.Witness statements 8.Other relevant documents

4. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 4 Witness Credibility - Employer SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. Expertise Credentials Years of experience Consistency of information Documentation Review records Objectivity Answer the questions Understand the issue Reputation Attend views SCWCEA Seminars

5. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 5 Witness Credibility - Employee SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. Honesty Answer the questions simply Be on time – (30 min early) Dress appropriately Be respectful Ask questions if you don’t understand

6. HSE | 6/1/2016 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. 6 Witness Credibility SCWCEA Seminar – May 6, 2011 CI/AM | 2/8/2005 | © Robert Bosch GmbH reserves all rights even in the event of industrial property rights. We reserve all rights of disposal such as copying and passing on to third parties. How many Panda’s do you see?