1. The Knowledge Network: supporting education and practice Derek Boyle Knowledge Services Group NHS Education for Scotland November 2014

2. Objectives Introduce The Knowledge Network Using the knowledge services to access: –Evidence –Expertise –Patient centred services Discussion/Questions

3. Learning Outcomes At the end of this session participants will have a clearer understanding of how The Knowledge Network supports GPs and trainees to access, share and use knowledge.

4. The world of a GP

5. You identify an issue affecting quality of care Evidence and local context People and experience Grey literature eg stats Literature search eg Medline Actionable knowledge solutions Social /relational knowledge Knowledge into Action Librarians/knowledge brokers to help Searching and summarising Actionable knowledge Social use of knowledge

6. Today’s focus 1.Access to good quality evidence 2.Knowledge from practice and expertise 3.Resources to support a patient- centred approach

7. Over to you... 1. If a trainee needed to answer a clinical question to inform direct patient care, what resources would you recommend to them to find the answer?

8. The Knowledge Network? 1. All resources are FREE for staff of NHS Scotland & partner organisations 2. You can access it from any computer, anywhere 3. Register on the site for an Athens password to get access to all the subscription materials 4. 1000s of full text journals, 100s of ebooks, 100+ databases 5. Get quick targeted information for use at point of care or do a more in-depth search for research or CPD

9. Point of care services Databases Apps for mobile devices Search multiple point of care resources Training Clinical decision support

10. Over to you... 2. If a trainee was looking to improve their professional networks, what would you recommend?

11. Social /relational use of knowledge Social networking – face to face person to person knowledge exchange or using technology Peer assist reviews Also known as ‘learning before doing.’ A team asks for help: people are invited to share their experience, insights and knowledge with the team. Tends to be a spirit of reciprocity where people contributing would be able to request help from the others to work on their own team’s issues After action reviews A short, facilitated meeting of project team members (and possibly other stakeholders) to evaluate and capture lessons learned. Often used towards the end of a project but it may also be used at the transition points between project phases. Knowledge cafes An informal method to stimulate and create ‘awakening and engaging of collective intelligence through conversations about questions that matter’. It is a technique to evoke and make visible the collective intelligence of a group.

12. Social /relational use of knowledge PBSGL (Practice based small group learning) is a popular form of CPD involving over 30% of GPs in Scotland and increasingly other primary care professionals. PBSGL uses real clinical problems to stimulate reflection, discussion and learning among groups of peers. Knowledge brokers can support quality clinical CPD Clinicians and knowledge brokers can work effectively together to deliver high-quality, Scotland focused modules

13. Over to you... 3. If a trainee required guidance around supporting a patient to better understand and manage their condition what resources would you recommend?

14. Person-centred care

15. Support services http://www.knowledge.scot.nhs.ukhttp://www.qihub.scot.nhs.uk Library services http://www.knowledge.scot.nhs. uk/home/communities.aspx

16. Training 150+ GPs already attended Learn more about point of care services Also covers mobile knowledge, goodpractice and keeping up to date services

17. Summary Knowledge services can assist you and those you support in accessing resources to find, share and use knowledge in practice There are tools, resources and people to support you. Final action: Look at handout and jot down a resource you would recommend to a colleague or trainee.

18. Questions? Derek Boyle Email: derek.boyle@nes.scot.nhs.uk Tel: 0141 531 2663derek.boyle@nes.scot.nhs.uk The Knowledge Network http://www.knowledge.scot.nhs.uk Email: knowledge@nes.scot.nhs.uk Twitter: @KnowNetScotland http://www.knowledge.scot.nhs.ukknowledge@nes.scot.nhs.uk Thank you