1. G063 – Internal Resources of a System

2. Learning Objective By the end of this topic you should be able to: describe the internal resources of an organisation

3. Internal Resources 1.human resources 2.technological resources 3.premises

4. Human Resources people who use and maintain a system employed by the organisation to do particular tasks Examples: managers ­ personnel manager (hiring & firing people) ­ finance director (managing the finances) data entry staff ­ entering details of orders received by post … research & development staff ­ develop new products programmers ­ develop software, design web pages ICT technicians ­ maintain the computer systems sales staff

5. Technological Resources Electronic or mechanical equipment used in an organisation: computers (and servers, network devices …) printers (and other peripherals) telephones/fax databases (including electronic/online catalogues) communications links (including Internet connection) website EPOS machines (checkouts, bar-code readers …) automatic doors CAM machines (lathes, drills, milling machines …)......

6. Premises Buildings, offices & other property used by an organisation: offices (for people to work in) ­ private offices (for managers), ­ general purpose offices for employees Head Office (building) factories ­ for manufacturing machinery and workers retail outlets ­ shops (to sell products) warehouse (to sell products) car park (?)