1. 1 Punjabi Community Health Services Settlement Conference March 15, 2014 Amandeep Kaur, COO Punjabi Community Health Services

2. Settlement Services – Understanding Cultural Differences 2 West –Right oriented civilization –Time is static –Individual centered –Body, mind, spiritual separation –Scientific outlook on illness and wellness –Explore new ways of seeking information East –Roles oriented civilization –Time is fluid –Family centered –Body, mind, spiritual unity –Traditional outlook on illness and wellness –Follow traditional ways of seeking information

3. How does the community access services? 3 Borrowed from Kappy Madenwald

4. Settlement Services - Challenges Research shows that immigrants come to Canada healthier than the Canadian population but after five years, they are as or more “ill” –Diet changes –Stress increases Under employment Lack of job security –Mental health issues emerge and lack of accessible services complicate “illnesses” –Some evidence that the stress increases the use of “substances” –Culture conflict between parents and children/youth Inter-generational conflict Inter-cultural conflict –Increase in husband/wife conflict –Living with “In-laws” - issues and challenges 4

5. Slide 5 Five areas of service Holistic approach Family Centred Culturally appropriate One Stop Service Centre

7. Locations and Contact information PCHS has three locations: –11730 Airport Road, Brampton (Head Office) –Unit No 241, 2980 Drew Rd, Malton –Unit No 142, 2960 Drew Rd, Malton Program sites: –135 McLaughlin Road South, Brampton –45 Glenn Hawthorne Blvd., Mississauga Contact Information: Phone #s: 905.677.0889 Fax #s: 905.790.0802, 905.677.9141 website: www.pchs4u.comwww.pchs4u.com Slide 7

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