1. The report of traveling English - Sun Moon Lake

2. Now start our presentation 4a0c0049 劉庭溦 4a0c0088 黃馨霈

3. Background Information gender: male Age: 41-45 Highest degree: High school Current company: - Location: The sun moon lake - Job title: Boss - Job duties: run the company - Years of working: 20 years

4. The Travel English Q&A Q1: Do you need to use English to commutate at work? How important is it for you to use English to communicate? A: Yes. Because there are many foreign tourists and backpackers. English is very important when communicating with them. Q2: With what media and on what occasion do you use English to commutate? What are the purposes of the communication ? A: We use English in dealing with some questions about price from foreign tourist face to face or on the phone.

5. Q3: What language communication problems do you have? What strategies and resources do you use to solve the problems? A: Only learned basic English, so we must hire some employees who have great English ability to communicate. Q4:What cross-cultural communication problems do you have? What strategies and resources do you use to solve the problems? A:One day, we had an American tourist who saw the incorrect price on the Internet. Then, he came here and argued with us. We dealt with the problem by giving him a preferential price.

6. Q5:How do you improve your language and cultural competence? A: I will go to the class held by union organization to improve my English.

7. Q7:What help do you think the government, the society or the company should provide to help workers improve their English competence? A: I think the government can construct some community college to help workers learn English on the weekend or after working. Q6:What suggestion do you have for school English education? A: I Suggest the school should add more the class of communication by foreign teachers.

8. 劉庭溦 : I think this report make me feel I really be a professional reporter by interview and ask some question to this boss. I also learn what is the tourist and tourist English. Hoping I can contact this part in the future. 黃馨霈 : For this introduction, I understand the tourist attraction which many foreigners would visit. Many companies also have to own English ability to communicate with foreign visitor. So I think we should let the business combine English that can makes more high benefits.

9. Thanks everyone for listing Made by : 劉庭溦 and 黃馨霈