1. BUSINESS SOLUTIONS Name College

2. Organizational effectiveness A measure of how effective a company is in achieving its goals – Often applies to non-profit organizations – Also applies to communicative abilities – Company should also have well-defined ethics Significant record keeping can help measure effectiveness of the organization in question

3. Assessing organizational attitudes Getting employee information is essential – Better than solving conflict – Helps to understand the background Human resource choices are impossible without this data Many firms use surveys to achieve this goal This information will yield excellent rewards

4. Improving workplace behavior Managers need to have a plan in place Communication is key – Be clear about your objectives – Make your expectations available – Provide goals A positive environment will add to the motivation of most employees

5. Workplace motivation Remember that employees are also human beings – Motivated employees are productive and creative – A successful management style treats people the way anyone would want to be treated – Communication and clear goals are essential

6. Building teams Team building is difficult Assemble varied persons in one group that functions as a unit Giving orders does not make teams work together – Cannot force collaboration – Cannot mandate teamwork As before, communication is key

7. Effective mediation Try to identify conflict in early stages Groups have various characteristics – Strengths – Weaknesses Involve entire group to help reach a resolution Consider collaboration Can also include compromise

8. References Accel (2011) Employee Motivation: Theory and practice. http://www.accel-team.com/motivation/ Last accessed December 13, 2011.http://www.accel-team.com/motivation/ Ramjee, P. (2011) How to Evaluate Conflict Management Strategies Used in the WorkplaceHow to Evaluate Conflict Management Strategies Used in the Workplace. http://www.ehow.com/how_8030010_evaluate-management-strategies- used-workplace.html#ixzz1gTNoSd1o Last accessed December 13, 2011.How to Evaluate Conflict Management Strategies Used in the Workplace. http://www.ehow.com/how_8030010_evaluate-management-strategies- used-workplace.html#ixzz1gTNoSd1o Thiel, D. (2009) A Process to Build High-Performance Teams. http://www.di.net/articles/archive/3102/ Last accessed December 13, 2011.http://www.di.net/articles/archive/3102/