1. NJROTC NS-4 Leadership and Ethics

2. Lesson 07.03 Communication: Case Evaluation Response

3. Lesson Goal
In this lesson you will explain your decision-making process using the communication case evaluation response form.

4. Learning Objectives
Explain the decisions made for the Communication Case Evaluation.
Determine the proper response to the Communication Case Evaluation.
Summarize communications lessons learned for the Communication Case Evaluation.
Lesson 07.03

5. Warm-up Question
CPS Question 1
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6. Read and Analyze Previously:
You read and analyzed the Communication Case Evaluation on p. 87.
You also completed Case Response forms.
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7. Class Participation Your Instructor will call on individuals to:
Read their response from their Case Evaluation Response forms.
Discuss issues concerning the Communication Case in a group discussion.
Discuss communications lessons learned.
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8. Case Review
Key facts:
Strong lack of communication between O-3 and E-8.
Subordinates could not use the chain of command.
The O-3 did nothing to fix it – only made matters worse.
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9. Case Review
Key facts:
The lack of O-3 and E-8 communication resulted in routine fiascos.
This training command unit lacked leadership by example.
The O-3 and E-8 had feelings that can be described as “hatred.”
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10. Case Review Key facts: You are the CO and know what is going on.
You need to take steps to fix the problem – now!
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11. Communications Keeps Information Flowing
Select Video to Start or Pause
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12. Learning Check
CPS Question 2
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13. Critical Case Evaluation Form
Read your answers to questions on Critical Case Evaluation form on pp. 88–89.
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14. Pressure
Question:
Is there pressure from peers, subordinates, seniors, or other sources to behave in an unethical manner?
If yes, who or what is the source of the pressure?
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15. Pressure Answers
Pressure from peers, subordinates, seniors, or others?
Yes – from subordinates to make the chain of command function properly.
Yes – from everyone for teamwork to prevent fiascos.
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16. Pressure Answers
Pressure from peers, subordinates, seniors, or others?
Yes – from the CO to correct the communications problem.
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17. Seek the Truth Question:
Does the leader validate the facts and obtain clarification?
If no, what action does the leader need to take?
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18. Seek the Truth Answers
Does the CO validate the facts and obtain clarification?
No, not initially. Considers acting only when situation gets out of control.
0-3 and E-8 show no leadership example to “work out” the problem.
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19. Learning Check
CPS Question 3
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20. Subordinates Question:
Do the factors in the case affect subordinates and their perception of the leader?
If yes, what effect is caused to the subordinates?
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21. Subordinates Answers
Subordinates and their perception of the leader affected?
Yes – chain of command not working properly.
Yes – absence of “leadership by example.”
Yes – poor morale because of ongoing conflict.
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22. Subordinates Answers
Subordinates and their perception of the leader affected?
Yes – subordinates unable to properly do their job.
Yes – subordinates reluctant to take sides and get involved.
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23. Organization Question:
Is an ethical work environment being maintained?
If no, what action does the leader need to take?
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24. Organization Answers Ethical work environment being maintained?
No – work avoidance with certain individuals causes problems.
No – chain of command is not functioning.
No – other issues probably being handled improperly.
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25. Organization Answers Ethical work environment being maintained?
No – standards of proper conduct not being maintained.
No – toleration of a bad environment is setting a poor example.
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26. Learning Check
CPS Question 4
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27. Know the Rules Question:
Does the leader properly enforce the rules, regulations, or policies?
If no, what action does the leader need to take?
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28. Know the Rules Answers
Leader properly enforce the rules and regulations?
The CO, O-3, and E-8 should know the rules.
The CO should properly enforce the rules.
The CO should promote communications in chain.
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29. Additional Points Question:
Are there any additional points to consider?
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30. Additional Points Answers
Any additional points?
The O-3 and E-8 did not know how to resolve their differences.
The CO should have stepped in to counsel the O-3 and E-8.
Reassignment would be a possibility.
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31. Case Evaluation Response Form
Read you answer to the Critical Case Evaluation form on p. 90.
Answer the question “What would you do and why?”
Are there lessons to be learned from this case study?
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32. Learning Check
CPS Question 5
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33. What Actually Happened?
The CO:
Did nothing – no intervention whatsoever.
Was responsible for the poor performance of his unit due to a lack of teamwork.
Did not promote better communication through O-3 and E-8 counseling.
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34. Lesson Summary In this lesson, you have:
Read and analyzed the Communication Case Evaluation.
Read your answers to questions on the Critical Case Evaluation forms.
Participated in a class discussion of what you would do and why.
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