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October 30, 2009 Presented by: Victoria Burge, Corporate Account Executive Alexandra Mestas, Account Manager.

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Presentation on theme: "October 30, 2009 Presented by: Victoria Burge, Corporate Account Executive Alexandra Mestas, Account Manager."— Presentation transcript:

1 October 30, 2009 Presented by: Victoria Burge, Corporate Account Executive Alexandra Mestas, Account Manager

2 1 Confidential & Proprietary   Agenda  Introductions  Accurate Background Overview  Scope of Services  Service Levels  Systems Capabilities  Reporting  Account Management  Q & A

3 2 Confidential & Proprietary   Company Background  Founded by industry visionaries in 1997  Pre-employment screening is core competency  Service provider enabled by industry-leading technology  Unique, proprietary technologies  FCRA & State compliance specialists  Privately held organization  Customer focused  Profitable & built to last  Year-over-year double digit growth  Disciplined and scalable  Certification & Recognition  ISO 9001:2000 certified  Six Sigma certified implementation team  HR-XML Consortium certified  National certified minority owned corporation  Safe Harbor certified by the U.S. Dept. of Commerce  Deloitte Technology Fast 500 2006-2007-2008  Founding and active member of NAPBS  Services endorsed by the American Bankers Association

4 3 Confidential & Proprietary   Vision/Strategy  Focus on lasting relationships  Maintain the highest client satisfaction levels  Invest in technology & resources to deliver:  Fastest turn-around possible  Highest level of data integrity  Cost savings  Superior customer service  Provide continuous improvements  Compliance expertise and risk mitigation

5 4 Confidential & Proprietary  Our Clients

6 5 Confidential & Proprietary   Scope of Services   Background Checks   National SSN/Address Locater   Felony and Misdemeanor County Criminal Searches   State Criminal Searches   Federal Criminal Searches   National Criminal Database and National Sex Offender Registry Searches   Terrorist Searches   Online/Data Searches   Motor Vehicle Reports   Credit Reports   Verifications   Education, Employment & Professional License Verification   Current Employer - W2 and 1099 Document Collection Service   DOT Employment Verification with Safety Performance History   DOT Drug/Alcohol Test History

7 6 Confidential & Proprietary   I-9 Services   eVerify Confirmation   Electronic Form I-9 Completion   Document Storage   Drug/Alcohol Testing   Extensive Testing Options   Urinalysis, Oral Fluid, Hair Follicle and DOT testing   Breath Alcohol Testing   Fingerprinting Services   Electronic Fingerprint Capture   Criminal searches conducted through the Federal Bureau of Investigation (FBI)   Compliance and Adjudication Services   Proprietary Risk Reduction Technology TM   Adverse Action Letter Fulfillment   Vendor Management Programs  Scope of Services

8 7 Confidential & Proprietary  International Screening  Full suite of worldwide applicant screening services in any country where information can be legally obtained  Conducted in over 200 countries worldwide  Africa, Asia, Europe, Middle East, North America, and South America  Safe Harbor certified by U.S. Department of Commerce  Secure transmission and storage of data over international lines  Information available varies from country to country based on privacy laws an accuracy of data  Data Protection Specialists can customize a screening program tailored to meet your organization’s needs  Verification of employment & education globally  IVAN allows the flexibility to manage a network of verifiers on a global basis

9 8 Confidential & Proprietary   Screening Supply Chain Automation

10 9 Confidential & Proprietary  Address History Comparison

11 10 Confidential & Proprietary   Service Levels   Typical Turnaround   Less than 3 business days for complete packages   Many searches in 1-2 business days   Notifications   Completed Reports   Other Information or Release Needed Communications   Adjudication Results   Adverse Solutions   Risk Reduction TechnologyTM – automatic adjudicated of package results   Pre and Post Adverse Action Letters   Subject Notification Letters   State-specific Requirements (NY)   Summary Billing   Electronic Invoicing   Location, Division, Region, etc.   Complex Reporting Available   EDI Capabilities

12 11 Confidential & Proprietary   Typical Turnaround Times

13 12 Confidential & Proprietary   Risk Reduction Technology™

14 13 Online Platform –Available 24/7 –Secure web site –Online ordering and viewing of results –On-demand reporting Electronic Invoicing Electronic COC –Available through multiple drug testing laboratories –Collection site identification –Full process support ATS Integration –Extensive experience (7+ years) –Pre-built and custom solutions –Numerous partners –Dedicated integration support  Systems Capabilities

15 14 Confidential & Proprietary   Partnerships & Integration Integration Support  HR-XML Certified  Pre-built  Co-developed  Future-proof  Proven  Seamless  Secure  Proprietary  Custom solutions

16 15 Confidential & Proprietary   Dedicated Integration Support

17 16 Confidential & Proprietary   Management Reports

18 17 Confidential & Proprietary   Corporate Account Executive   Dedicated Account Manager   Serves as Client Advocate   Monitors overall process and business requirements   Support continuous improvement   Provides updates and technical enhancements   Scheduled User Conference Calls   Quarterly Business Reviews   Daily Support   CRM with auto escalation triggers   Client specific service routing   Team of experience Client Service Representatives   Compliance Support   Ongoing legal and regulatory monitoring   Regular client communication   Commitment to excellence is unsurpassed, proven in our 95%+ consistent customer service rating  Client Support

19 18 Confidential & Proprietary  Value Proposition  Recognized domestic and global screening expertise  Safe Harbor certification  Certified minority owned company  ISO 9001:2000 Certified for Quality Assurance  Comprehensive service solutions  Deeper and broader county criminal research  IVAN technology translates to higher verification completion rates  FCRA compliance & fulfillment services  Flexible technology accommodates varied needs  Fully integrated background and drug screening solution  Risk Reduction Technology TM - automated adjudication  Dedicated Account Manager & Support Team  Six Sigma Certified Implementation Team  Extensive integration experience Accurate Background has the flexibility to deliver solutions tailored specifically for Corporate United Members:

20  We appreciate your time.


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