1. CHAPTER 2 Introduction to Human Resource Development Models and Processes

3. Points of Agreement Belief in human potential Goal of improvement Problem-solving orientation Systems thinking

4. HRD World-Views HRD and its environment Learner perspective Organizational perspective Global context

5. HRD and its environment

6. Learner perspective

7. Organizational perspective

8. Process Phases of HRD Figure 2.5 Process Phases of Human Resource Development Interplay Between the Phases of the HRD Process

9. Threats to Excellent Practice Turning the HRD process into an event The rate of change Critical characteristics

10. Ethics and Integrity Standards (from the Academy of Human Resource Development ) General Principals Concerns for Other’s Welfare General Standards Research & Evaluation Advertising & Public Statements Publication on Work Privacy & Confidentiality Teaching & Facilitating Resolution of Ethical Issues & Violations

11. Chapter 2 Reflection Questions 1.Is there a relationship between the improvement goal, problem-solving orientation, and systems thinking “agreements” within the HRD profession? Explain. 2.What about systems thinking in this chapter attracts you? What repels you? 3.What, if any, is the logical connection between the three graphic models in this chapter? 4.How does your worldview fit with the HRD worldview (Fig 2.2)?