1. Baldrige Performance Excellence Groups Deanna Herwald Vice President-Quality Management Systems Jim Swofford Quality Systems Manager

2. Why BPEGs?

3. What is Baldrige? The Baldrige Award is given by the President of the United States to: Large and small businesses Education Health care Nonprofit

4. What is Baldrige? Seven categories 1.Leadership 2.Strategic planning 3.Customer focus 4.Measurement, analysis and knowledge management 5.Workforce focus 6.Process management 7.Results (45% of total points)

5. Columbia MO BPEG Baldrige study group A forum for local organizations to collectively pursue performance excellence.

6. Mission Statement Columbia MO BPEG Vision For Columbia, Missouri to be considered a “Community of Excellence” Mission To promote ‘performance excellence’ in all sectors of our community -- education, health care, small business, manufacturing, service and nonprofit; and to support the Excellence in Missouri Foundation and the Baldrige Performance Excellence Program. Purpose To improve the quality of life in our community. Values Honesty Respect for Others Continuous Learning Excellence in Everything We Do

7. Columbia MO BPEG Chartered by EIMF Monthly lunch meeting Dues structure Lunch payment

8. Columbia MO BPEG Guest speaker process - President Monthly meeting communication process - Secretary Ongoing press process - Secretary Meeting process – Vice President

9. Columbia MO BPEG Meeting Agenda TimeDescription 11:45Room open and audio visual ready 11:50Food ready 12:00Official meeting start 12:20President makes opening announcements and introduces speaker 12:25Speaker presentation 12:45Q&A 12:55President makes closing comments 1:00Adjourn

10. How to start your own local Baldrige Chapter

11. How to Start Your Own BPEG The Checklist Let’s complete the checklist!

12. Workshop

13. Baldrige Performance Excellence Group Deanna Herwald Vice President-Quality Management Systems Jim Swofford Quality Systems Manager