1. World Bank Institute COMMDEV Conference World Bank Institute COMMDEV Conference Member of Partners for Democratic Change International Presentation on Social Accountability Approaches To Monitor and Enhance EI Local Development December 2006

2. We provide the …platform …skills …leadership to Government, Civil Society and Business to resolve conflict and advance constructive change OUR MISSION Member of Partners for Democratic Change International

3. Stage 2 Creating Conditions Process Design Stage 3 Examining Issues Stage 4 Reaching Agreement Stage 5 Implementing Agreement Stage 6 Evaluate Agreements Preparation Phase (Months 1-4) Process Phase (Months 5-8) Implementation and Beyond (Months 9-15) Change Management Model Stage 1 Conflict Assessment Stakeholder Analysis Process Evaluation Plenary Sessions Task Groups Plenary Sessions Task Groups Plenary Sessions Plenary Sessions Facilitation Team Stage 7 Review Outcomes

4. EFFECTIVE PROCESS DESIGN Assessment Conflict Assessment Stakeholder Analysis Process Evaluation Creating Conditions Sensitivity Training Capacity Building Process Design Convening Process Agreement

5. Impact Assessment Puerto Iguazú Case Study: The Problem Land struggle between municipality & illegal habitants of 2000 hectares of govt owned land: –Homeless families came to Puerto Iguazú for work and occupied 1000 Hectares of public land –These squatters encroached on land lived on by Aboriginal Guarani community –Negatively impacted development of Iguazú’s tourist trade –Negative impact on preservation of environment due to slash and burn farming practices by squatters –Escalated into violent conflict between illegal occupants, Aboriginal Guaraní community, neighbors and authorities in which one person was killed

6. Impact Assessment Puerto Iguazú Case Study: The Assessment Partners-Argentina (Fundacion Cambio Democrático) invited to Iguazú by a local, well respected group – Misiones Association of Mediation The local govt, the local Catholic church & the National Parks Administration invited Fundacion Cambio Democrático to help resolve the dispute Engaged both political parties Several weeks were spent: Understanding legacy issues Gauging trust Identifying stakeholders, Defining the issues Getting buy-in to the approach

7. Puerto Iguazú Case Study: The Approach Multi-stakeholder consensus process designed and facilitated by Fundacion Cambio Democrático and the Misiones Association of Mediation. The Issues: –How to manage occupied territory –How to maintain sustainable agriculture development while protecting natural resources –How to prevent conflicts by informal occupation of the land in the future.

8. Impact Assessment Puerto Iguazú Case Study: The Resolution –Municipality converted the land to a Multiple Use Reservoir thru a City Council Resolution –Municipality agreed to assign a portion of the land to the Mborore Aboriginal tribe –Municipality agreed to divide and sell small lots to homeless people; at least 400 people have purchased land –Municipal conservation reserves established where land is regulated and restricted according to zones –Land purchasers have agreed to learn sustainable agricultural practices to protect biodiversity –Municipality codified above agreement into law

9. Impact The Impact  Shared resolution that addressed interest of all parties  New laws were passed based on agreements  Recognition of rights of Aboriginal Tribal community  Acquisition of land made possible for poor people  Resettled families working with economic development organizations to improve economic situation  Allows region to attract investment from tourism industry  Increased public safety Broke Traditional Pattern of Confronting Conflict Reduced Conflict Strengthened Rule of Law Empowered Citizens

10. Impact Assessment Other Key Success Factors in this Situation Comprehensive assessment over two month period to develop customized approach to design the path forward Fundacion Cambio Democrático trained the local group; they were respected and known Church was instrumental Both political parties were involved in the process Business sector was involved because of concerns over reduced tourism Other organizations were carefully introduced along the way to provide technical expertise and enhance legitimacy Authorities didn’t wait until conflict had escalated beyond reach Were able to break pattern of violence and introduce new dynamic