1. NASA Shared Services Center Providing Agency IT Services 1 Bruce O’Dell Chief Information Officer NASA Shared Services Center August 18, 2010

2. Agenda  NASA Operational Messaging and Directory (NOMAD)  Outsourcing Desktop Initiative for NASA (ODIN)  Agency Programs Supported »Emerging Technology and Desktop Standards (ETADS) »NASA Consolidated Active Directory (NCAD)  Agency Enhancements »Secure WebEx »iPhone 3G S 2

3. NASA Operational Messaging and Directory (NOMAD) »An agency-wide messaging and collaboration system providing Email, Calendaring, Webmail (Outlook Web Access – OWA), Instant Messaging (Microsoft) and Exchange access for handheld mobile devices »Approximately 50,000 users across the Agency »Implemented a new and improved DR/COOP strategy In the event of a hurricane or other disaster, users will have access to their full mailboxes with only a two hour outage window Procured, installed and configured a state-of-the-art Wide Area Network (WAN) Accelerators to enhance log shipping across the WAN 3

4. NASA Operational Messaging and Directory (NOMAD) »Implemented a secure large file transfer solution using the Accellion Secure File Transfer appliance The device uses a simple webmail interface NASA users are able to send large files to both internal NASA users as well as external partners Users are able to send large file up to 10gb 4

5. Outsourcing Desktop Initiative for NASA (ODIN)  Management and oversight for ODIN is provided by the ODIN Program Office  Successfully negotiated Delivery Order (DO) extensions  Seat pricing for the DOs is held constant at Year 3 (current) prices during the entire extension period (April 30, 2011)  Total Estimated Savings through ODIN Extension Period is $23.6M 5

6.  Emerging Technology and Desktop Standards (ETADS) »Also referred to as the Desktop Standards group »Dedicated to the implementation of Agency projects related to standards for end-user computing, desktop security and system configuration  NASA Consolidated Active Directory (NCAD) »A single, centralized Active Directory forest for NASA »Directory structure used to store and manage information and data about networks and domains » The single, Agency-wide Active Directory environment enables all NASA user’s log-in process to be identical »Supports the Federal mandate for NASA Smartcards Agency Programs Supported 6

7. Agency Enhancements  Secure WebEx »Capability to support collaborative virtual team meetings containing SBU information »Savings of $20K per month for NASA  Added the iPhone 3G S as an ODIN Seat Presentation Title —7— March 5, 2010

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