1. International Interlibrary Loan SWEM Library The College of William & Mary (VWM) sweill@wm.edu

2. Get ready for a thrilling adventure

3. Interlibrary Loan Spanish – prestamo interbibliotecario French – pret entre bibliotheques German – fernleihe Italian – prestito interbibliotecario

4. Swem Library (VWM) International ILL Activity Requests Filled (FY2014) Borrowing~200 40% Loans | 60% Articles Lending~300 20% Loans | 80% Articles

5. Google Map

8. Creating a Google Map Google account Create Spreadsheet (data to populate map) Import Spreadsheet (resolve errors) Share (public url)

9. Borrowing Processing Workflow Is there an OCLC Record & are they Upper Case? Easier to request and receive in a timely manner Easier to pay by IFM What is the status of the patron – Can they wait 6-8 weeks? Faculty – Can usually wait Student – Time constraints What is the patron asking for? Thesis and DVD’s are limiting because they are hard to receive from a foreign lender Is there an OCLC Record but non-supplier (lower case)?

10. IFM Request This is an ILLiad request form that we have submitted to a foreign library that would accept IFM. *BRI is listed at least 3x’s so it can be processed using the standard 4 day service and charge OCLC IFM accordingly.

11. OCLC IFM Request

12. ALA Request An example of a foreign request that we can not directly order through OCLC. There is an OCLC record with a non-supplier (lower case)

13. Holdings An example of which library holds this title. Beant is University of Antwerp.

14. Policy Directory This is the Policy Directory for the library that owns this request

15. Home page Notice the Language Tab near the top right corner.

16. Home choosing English Tab Choose the tab and everything becomes clear.

17. Search Results We will check the status on this page.

18. Google Translate Copy the status and open it in Google Translate and we see it is available.

19. How to locate ILL contact Under the Loan box, choose “Requesting documents from other libraries.

20. Contact Information To find a current email address, choose the contact information box.

21. Email Click on the ILL contact

22. ALA Email We have included our form email that specifically requests the book, all the information we found in their libraries catalogue and the method we can pay.

23. Responding Email Response received. We will place 2 IFLA vouchers in a well marked envelope in book when it is returned to the lending library.

24. IFLA Vouchers Green are full = $12 and Red are half = $6

25. Resources for locating items that are not in OCLC Karlsruhe Virtual Catalog – http://www.ubka.uni- karlsruhe.de/kvk_en.html - can search all at once national libraries, union catalogs, hathi trust, internet archive, book trade IFLA (International Federation of Library Associations) – http://ifla.org/voucher-scheme/participating-countries Subito _ http://www.subito- doc.de/index.php?lang=en&mod=page&pid=Lieferantenprolile Sudoc – http://www.sudoc.abes.fr/ - French collective catalogue British Library thesis service - http://ethos.bl.uk?Home.do:jsessionid+B4DFE486C19B8A9CE01782EDE 21999D6 National Library Spain - http://www.bne.es/es/Catalogos/ National Library France – http://ccfr.bnf.fr/portailccfr/jsp/index.jsp

26. We traveled around the world too! Gracias, Merci, Danke, Grazie, Thank You

27. Questions ?