1. IB Diploma Business & Management Course Overview HL/SL Topic 1Business Organization & Environment Topic 2Human Resources Topic 3Accounts & Finance Topic 4Marketing Topic 5Operations Management HL Topic 6Business Strategy

2. IB Diploma Business & Management Course Overview Year 1Year 2 Topic 1: Business Organization & Environment Topic 4: Marketing Topic 2: Human ResourcesTopic 5: Operations Management Topic 3: Accounts & FinanceTopic 6: Business Strategy (H/L Only)

3. IB Diploma Business & Management Course Overview (H/L) PAPER 1PAPER 2INTERNAL ASSESSMENT (PROJECT) Focuses on…All 6 topics Any topic area Assessment Objs1-71-61-7 ContentPre-seen Case-study Section A (H/S) Answer 2 out of 3 questions Section B (H/S) One compulsory question Section C (H only) One compulsory question Section A One of two questions Section B Answer two out of three questions Research Project -Address a real business issue -A working report (max 2000 words) Total Marks80marks75marks25marks Time2 ½ hrs2 ¼ hrs30hrs Weighting40%35%25%

4. IB Diploma Business & Management Course Overview (S/L) PAPER 1PAPER 2INTERNAL ASSESSMENT (PROJECT) Focuses on…All 5 topics Any topic area Assessment Objs1-6 ContentPre-seen Case-study Section A (H/S) Answer 2 out of 3 questions Section B (H/S) One compulsory question Section A One of two questions Section B Answer two out of three questions Research Project Written commentary based on 3 to 5 supporting documents about a real issue that a real business is experiencing. (max 1500 words) Total Marks50marks60marks25marks Time1 ¼ hrs1 ¾ hrs15hrs Weighting35%40%25%

5. General Knowledge Quiz 1) How many businesses are there in the UK at the start of 2012? 2) How many people were employed in UK businesses at the start of 2012? 3) What was the combined turnover of all UK businesses at the start of 2012? 4) What is the role of an entrepreneur? 5) What might motivate people to start their own business?

6. TOPIC:Topic 1: Business Organization and Environment LESSON TITLE:Nature of Business Activity COMPETENCY FOCUS: Entrepreneurship (S4): To develop your entrepreneurial skills in preparing a realistic proposal for a new business start-up. You will understand the process a business will have to go through when starting up, including the underlying principles of starting a business. [IB Learner Profile Development: Communicator] Learning Objectives By the end of the lesson, you should be able to… LO1) Define what a business is LO2) Identify the inputs, outputs and processes of a business LO3) Explain the role of the main functional areas of a business. SMSC: You will assess the organisational culture of businesses in terms of fundamental structure, purpose and strategy development. CRITICAL THINKING KEY: Knowledge Application Analysis Evaluation

7. Keyword Glossary: A Product: anything that is exchanged and satisfies customer needs. It is tangible. A Service: anything that is exchanged and satisfies customer needs. It is non-tangible.

8. So you have a business idea…know what? Video Clip: https://www.youtube.com/watch?v=v73Aj6XqHOg

9. What is a Business? A business is… …an organisation whose principal economic purpose is to produce goods and services.

10. Transforming Resources PROCESSES OUTPUTS INPUTS

11. Transforming Resources INPUTSPROCESSESOUTPUTS FACTORS OF PRODUCTION -Land -Labour -Capital -Entrepreneurship -Digging -Painting -Bricklaying -Roofing -Joining -Plumbing -Assembling -Welding FINISHED PRODUCT £31,000 £89,000 ADDED VALUE = £58,000

12. ADDED VALUE Value added to the product as it goes through the supply chain. Example- If Toni&Guy sold £10,000 worth of haircuts. Inputs = £1,000 Added Value = £9,000

13. Question Time! Respond to the following questions to test your knowledge! 1)What are the four factors of production? 2)Explain the difference between inputs to and outputs from a business? 3)How does a business add value? [15mins]

14. Functional Areas  Organisation is split into different functional areas.  Functional areas of a typical business-  Marketing & Sales  HR  Distribution  Production  Finance Functional areas may be different depending on the business. For example a hospital may be split up into maternity, ICU, Outpatients, A&E

15. Main Functional Areas The main functional areas that exist in organisations are: Main Functional Areas Finance ICT Marketing Research & Development (R&D) Production Sales Distribution Administration Purchasing

16. FUNCTIONAL AREA PURPOSE SalesTo sell products and services. Respond to customer enquiries. Prepare quotes Negotiate discounts/financial terms. Keep CRM system up-to-date. MarketingTo promote the products/services. To advertise the products/services. Carry out market research & analyse results Producing and distributing publicity materials Designing, maintaining, updating company website. ICTRecommending new software systems. Maintaining hardware Responding to problems Repairing computers Connecting new equipment to the system. Installing virus protection and security software. PurchasingOrdering raw materials from suppliers. Solving supply problems. Finding the cheapest and most reliable suppliers. Agreeing stock levels with stock controllers. Dealing with delivery issues. Maintaining good relationships with suppliers.

17. AdministrationReceiving/sending out post. Filing documents Organising meetings/preparing meeting agendas Answering telephone Making travel arrangements Meeting and greeting visitors Sending and receiving messages by fax, email, telephone FinancePreparing invoices, checking and chasing up payments Recording money received Checking and paying invoices Updating cash book Preparing payroll/staff wages Setting and evaluating budgets Producing cash flow forecasts, balance sheets and profit & loss accounts Preparing annual report/accounts and sending them to Companies House. Human ResourcesAdvertising vacancies Receiving and shortlisting job applications, arranging interviews and informing candidates. Sending contract of employment to successful applicants Arranging staff training. Checking health & safety documents and recording accidents ProductionStoring/checking raw materials Planning production schedules Production of finished product Quality assurance of product Packing of finished product ready for shipping Carry out repairs to machinery.

18. DistributionChecking all goods are correctly packaged and labelled before dispatch. Checking vehicle loads are safe and secure. Ensuring goods are dispatched at the right time. Checking all deliveries match orders and notifying sales of any problems. Completion of delivery documents including dispatch documentation. Planning and scheduling delivery routes. Dealing with delivery issues E.g. lorry breaks down!

19. Exam Question 1)Describe the main roles and responsibilities of the main functional areas of a business (20marks)

20. Reflection Reflect on what you have learnt this lesson. What do you need to know more about?