1. In, Out, and Beyond: Integrating Special Collections at UCLA Library Tom Hyry UCLA Library Special Collections Living the Future Conference April 23, 2012

2. Some Trends in Special Collections Greater emphasis on special collections in research libraries as a whole Reduced resources overall: not necessarily more for Special Collections Collections growing in size and complexity New demands on campus: greater emphasis on use of primary sources in teaching and learning Support for different and new types of research (e.g. digital humanities Intellectual property issues

3. Realities Value of special collections: text, physical, and financial Stewardship responsibilities: security and preservation Need to take the long view: cultural heritage What’s so special?

4. Overall point: More to do and, in many cases, less to do it with. What are the highest priorities? How can we creatively build capacity ?

5. Integrating Special Collections at UCLA 1.Consolidating programs, operations, and services to increase efficiencies, reduce redundancies, and improve user services 2.Integrate Special Collections operations into broader library endeavors 3.Integrate archival ideas beyond the library

6. Making five units into one Five units: Department of Special Collections (Humanities and Social Sciences) Performing Arts Special Collections (Film, Television, Theater, Music) Biomedical Library Special Collections (History of Medicine and Sciences University Archives Center for Oral History Research

7. Making five units into one Four Functions: Collection Management (Accessioning, Cataloging, Processing, Preservation) Curatorial (Acquisitions, Exhibits, Programming, Instruction) Public Services (Reference, Instruction, Reader Services, Duplication) Administrative (Budgets, Facilities, Human Resources, Events)

8. Guiding principles Developing collective solutions to specific problems User centered Documented policies and procedures Subject knowledge and expertise still matters: not throwing baby out with bathwater

9. Progress to date Collection Management: unified approach to accessioning, processing, cataloging, preservation Public Services: Outward focus; integrated reading room Curatorial: Coordinated collecting and more focused collecting priorities; Collecting Los Angeles (new collecting initiative) Administrative: central management of budget, using resources more wisely; single point to manage UCLA bureaucracy

10. Persistent challenges Space: Small reading room; Teaching spaces; Accessioning, processing, cataloging; staff unity Staffing holes: Technology skills; Rare books; Curatorial leadership Creating an environment that breeds creativity and embraces change Developing leadership

11. Planning the future Having completed reorganization, now setting future directions Planning process has included surveys of users, staff, library colleagues, and focus groups with administration Goals: collective understanding of our mission and direction; establishment of highest level priorities; better sense of ourselves as a single unit

12. Future directions (provisional) Focus on transforming user experience (physically and virtually): make special collections available when, where, and how users want it, to greatest extent possible Enhance digital services and operations : mass digitization, curated digitization, born digital, social media Outreach and advocacy: integration of SC into curriculum; improved promotion of collections and services

13. Special Collections into the broader library New emphasis on special collections provides opportunities and challenges to work with library staff, students and faculty outside of special collections How can we harness existing staff and interest in special collections to boost our capacity? What are the tensions and barriers for success? Areas: instruction; processing/cataloging; collecting; exhibits; programming

14. Instruction Increased use of special collections by non-SC librarians in instruction, incorporation of primary sources into teaching Tension(s): preservation and security; demands on public services staff for paging, etc. Solutions: policies and procedures; training; digitization targeted at teaching and learning

15. Processing and Cataloging Center for Primary Research and Training: programmatic approach to engaging graduate students in special collections Extending the model to library staff Tensions: new roles for staff; special collections living with imperfection; role of archivist becomes more facilitator, teacher, and advocate and less of a processor

16. Reconsidering post-custodial archives Issue: more relevant archival materials exist than can possibly be acquired, processed and preserved by research libraries Can we extend our reach beyond our institutions? Examples: June Mazer Archive; Labor and social movement archives (provisional)

17. Ongoing questions How can we best configure existing staff and old structures to deal with new demands? How to develop collections that support broad areas of research within limited means? What functions can we give up?