1. OPERATIONS SIDE OF ADMISSIONS: ONCE A STUDENT HITS SUBMIT WACAC SHARE, LEARN, & CONNECT FRIDAY, MARCH 16, 2012

2. PANELISTS Lauren Broussard, Pepperdine University  Lauren.Broussard@pepperdine.edu Lauren.Broussard@pepperdine.edu Matt Ward, California Lutheran University  mward@callutheran.edu mward@callutheran.edu Andy Sison, Chapman University  sison@chapman.edu sison@chapman.edu

3. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? InstitutionApplication deadlines for freshmen Decision notification dates for freshmen Cal Lutheran11/15 early action; 2/1 regular 1/15 early action; 3/15 regular Pepperdine1/5 regularApril 1 regular Chapman11/15 early action; 1/15 regular 1/15 early action; 3/15 regular

4. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? InstitutionOnline portal to check status Common Application or Institutional app? # of expected Fall 2012 applications # of expected Fall 2012 enrollees Cal LutheranN/ABoth7,000520 PepperdineWaveNetCommon Application 9,000+800+ ChapmanWebAdvisorCommon Application 11,000 +1250

5. COMMON APPLICATION STATISTICS

6. COMMON APPLICATION STATISTICS (CHAPMAN)

7. COMMON APPLICATION CONTROL CENTER

8. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY Pepperdine Admission Records Processing Team: Three Admission Records Analysts -Split workload by last name -Process all applications and supplemental docs -Recalculate each high school GPA One Data Management and Communication Coordinator -Load applications, test scores -Send out correspondence Seven to Ten Student Interns -Open mail, scan and associate supplemental docs

9. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY 3 Steps 1.Submit Common Application 2.Submit Additional Required Application Materials 3.Monitor WaveNet Portal To Do List Submit Additional Required Application Materials High School Transcript Academic Recommendation Personal Recommendation College Transcript (if applicable) SAT/ACT Scores (if applicable) Proof of English Proficiency (Intl Students) International Student Data Form (Intl Students)

10. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY Applications received exclusively via the Common App Online Supplemental Documents received in 3 ways: 1. Electronically via Naviance/Common App (fastest) 2. Other electronic sources (e-mail, Docufide, SAT/ACT, Pepperdine Webforms, etc.) 3. Hard Copy Mail

11. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY When an Application Arrives: 1. Downloaded (within 1-2 business days): Pepperdine ID assigned, WaveNet Account created, and confirmation e-mails sent 2. Processed (within 3-5 weeks): By last name in the order received, and requirement checklists are assigned (“To Do” Lists) 3. Supplemental documents marked off (within 5-7 weeks) WaveNet “To Do” List Note: No real action taken without an application

12. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY Supplemental Materials: -All documents sent through our imaging system, NOLIJ -High School Transcripts recalculated to Pepperdine GPA scale -Processing depends on document type and origin -Naviance/Common App Documents: Fastest to associate -Other Electronic Sources: More quickly processed if they come with the student’s ID -Hard Copy Documents: Sent to our document scanning room; must be opened, separated, scanned, associated, and then processed.

13. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? PEPPERDINE UNIVERSITY Tips to Expedite Processing: -Apply Early! -Use Legal Name on all documents -Submit electronically -Monitor WaveNet To Do List -Include Pepperdine Campus-Wide ID or Common App Online ID

14. Transition to “paperless” The joys of embracing the 21 st century “Did you get my portfolio?” “What do you mean I can’t read files in my pajamas this year?” WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CAL LUTHERAN

15. Are all apps common? CLU still embraces the age-old concept of using an institutional application while also accepting the Common Application Naviance, Naviance, NAVIANCE 5,500 Schools, 350 outside the U.S. 4.5m in Family Connection 1,742 schools submitted documents using Naviance Edocs 2011: 8m documents2012: 13m documents The convergence of technology to serve the masses http://url.ie/eulq WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CAL LUTHERAN

16. File Flow & Personnel STEP 1: Get it all in STEP 2: Make sure it’s complete STEP 3: Read it STEP 4: Code it STEP 5: Repeat steps 3-4 STEP 6: Qualify it. If musician, athlete, regent’s kid, or other institutional interest of note, repeat steps 3, 4 and 6. STEP 7: Send it STEP 8: Analyze them REGULAR DECISION: Rinse and repeat WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CAL LUTHERAN

17. WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CHAPMAN UNIVERSITY Processing your application http://youtu.be/V7d8Nj-ThIc Flat Panther http://youtu.be/wtYPAG6Mq6Q

18. Admission Operations & Systems (AO&S) Staff Processing Undergraduate and Graduate populations 17 full-time staff 15 seasonal temporary staff DATATEL Colleague (ERP) ImageNow (document imaging) Hobsons CONNECT EMT (Personalized web pages, event management, prospect communication flow) WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CHAPMAN UNIVERSITY

19. When an Application Arrives: 1. Downloaded (within 24 hours the next business day): Chapman ID assigned, WebAdvisor Account created, and “Thank you for applying” letter generated 2. Processed (within 3-5 weeks): By order of when application and documents received; Missing documents letters generated; check WebAdvisor for updates 3. Supplemental documents marked off (within 5-7 weeks): WebAdvisor “check list” Note: No real action taken without an application WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CHAPMAN UNIVERSITY

20. Tips for checking your application status Check WebAdvisor for status before contacting us Check Naviance account (if applicable) for dates documents were ordered Supply date missing documents were ordered when inquiring about status by phone or e-mail Counselors are encouraged to contact assigned admission counselor by geographic territory (refer to Chapman website for assigned admission counselor) WHAT HAPPENS ONCE A STUDENT HITS SUBMIT? CHAPMAN UNIVERSITY

21. QUESTIONS?