1. 121101_ 1 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IM Professional Services Stay Connected with Ingram Micro IT Staffing John Redman Manager, Professional Services Operations June 14, 2013

2. 121101_2 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Agenda ■Introduction to IT Staffing ■Our IT Staffing Partners – SmartSource Technical Staffing Solutions – VAR Staffing (Apollo Staffing) – People To Go ■Patient Protection and Affordable Care Act (Obamacare) ■IM Professional Services Programs ■IM Professional Services Resources

3. 121101_3 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IT Staffing Services Recruiting and Staff Augmentation Proven highly qualified candidates Screened and certified Flexible Staff Options Full-time direct placements Temporary/Project placements Temp-to-perm placements Contract placements Reasonable Zero Upfront Costs Competitively Priced Candidates of All Skill Levels Technical and Sales Save Time Build Profits Get the Most Flexibility Enjoy Responsiveness Have Complete Confidence

4. 121101_4 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Company Opening Optimize Productivity of Personnel Increase Customer Satisfaction Leveraged Resource Resale Services Opportunities Coverage for PTO Revenue | Profitability | Saving DescriptionSKUMSRPMSRP Hourly RateVAR PriceVAR Hourly Rate Noncertified TechT14243$1,199$29.98$1,131$28.28 A+ Certified TechT14246$1,599$39.98$1,508$37.70 Network EngineerT14249$2,199$54.98$1,885$47.13 CCNP / CCIEBV4290$4,800$120.00$4,199$104.98

5. 121101_5 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Our IT Staffing Vendors

6. SmartSource specializes in providing IT recruiting, technology deployments and IT staff augmentation services. Our ultimate goal is to exclusively provide these support services on behalf of our partners. About us Fast Facts:   Founded 1996   COVERAGE:   USA   CANADA   Nearly 20% of the VAR 500 leverage our services   IT consultants that offer decades of experience   Inc. 5000 fast growth company

7. All SmartSource staff are W2 employees employees Fully insured and bonded Background checked Drug tested if required Referenced checked and certification verification We utilize 75% of the same resources – assures consistence in quality We help eliminate worker misclassification penalties, etc. Competitive Advantage

8. 121101_8 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Our IT Staffing Vendors

9. 000000_9 Performing Staffing Services since 2000 IT Technical, Operations, and Sales Talent Information Technology Information Security Networking Engineering / Architecture ERP Implementation / Upgrade Audit / Compliance National Rollouts and Projects

10. 000000_10 State of the Market Unemployment within the IT Sector Candidates Passive is better Who is open to new opportunities Talent is in Demand

11. 121101_11 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. And also in Canada Staff Augmentation Capabilities in Canada Performing Staffing Services since 2000 Provide IT staffing and field services across Canada in all provinces and territories Have 500 technical resources working across Canada every day IT Technical and Sales Talent National Rollouts and Projects

12. 121101_12 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Change will be here January 1, 2014 Patient Protection and Affordable Care Act

13. 121101_13 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. ■Marketplaces for individuals and small group policies ■Must be in place by October 1, 2013 ■New Federal Entitlement to helper “lower-income” taxpayers buy Exchange Coverage – Available if “household income” < 400% of the Federal Poverty level (~$47,000 single, ~$97,000 family of 4) and not eligible for Medicaid ■Highest for incomes < 250% of poverty line ■Affordability – Employee premium for single coverage for lowest cost option < 9.5% of Household income (for $10/hr associate, $1,976) Exchange & Subsidies

14. 121101_14 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Employer Shared Responsibility Penalties ■Large employers subject to “Pay or Play” rule – 50+ FT/FTE employees in prior calendar year – 2013: can use 6 consecutive month period ■Penalties may apply if the employer: – Fails to offer minimum essential coverage to all FT employees (and dependents) – Offers coverage that is not affordable or does not provide minimum value ■Penalties triggered if any FT employee gets subsidized coverage through Exchange

15. 121101_15 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Employer Penalties Penalties triggered if FT employee is certified to employer as enrolling in subsidized Exchange coverage for a month ■Penalty A: employer failed to offer substantially all FT employees (and dependents) opportunity to enroll in employer’s plan for a month ■Penalty B: employer offered substantially all FT employees (and dependents) opportunity to enroll but coverage is not affordable or does not provide minimum value

16. 121101_16 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Employer Penalty Amounts ■Penalty A: employers that do not offer coverage to substantially all full-time employees: – $2,000 per full-time employee (minus the first 30) ■Penalty B: employers that do offer coverage: – $3,000 for each employee who receives subsidized coverage through an exchange – If too expensive, not generous enough or not offered to enough employees – Lesser of Penalty A or Penalty B will apply ■Amounts shown are annual penalties – penalties will be calculated on a monthly basis

17. 121101_17 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Who is a Full Time Employee ■An individual who is an employee under the common law standard ■Common law standard – Person for whom services are performed has the right to control and direct the person performing services ■Not employees: – Independent contractors (if correctly classified) – Leased employees – Sole proprietors – Partners in a partnership – 2% S corporation shareholders

18. 121101_18 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Full-Time Employee With respect to a calendar month An employee who is employed on average at least 30 hours of service per week 130 hours of service in a calendar month = the monthly equivalent of 30 hours of service/week

19. 121101_19 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Seek legal and tax advise and stay compliant The law is complex - 200 pages of information The penalties are steep One solution: Pay-roll your contractors with IT Staffing Clients recruit their own staff IT Staffing vendor on-boards clients recruits IT Staffing properly classes the employees IT Staffing processes pay-roll and issues W2 & 1099’s IT Staffing terms recruits and provides insurance to those who qualify Issues and Solutions

20. 000000_20 www.IngramMicroLink.com

21. 121101_21 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IM Professional Services IM Link IM brokered solution provider network Standard hourly rates for labor services IT Staffing Services Permanent or temporary positions Flexible Staff Augmentation Solutions IT Asset Disposition Services Secure and responsible disposal Removes liability for information Onsite Professional Services Category and Vendor Specific Services SKU’s and Customizable SOW’s Ingram Micro Training Academy Classroom or Online – guaranteed to run Can be resold to end users 3rd Party Warranty Services Private label product protection Variety of Coverage Options Remote System Admin Services Save a truck roll Outsource support and development System Integration Services Compliment Cloud Services sales Customizable to end-user environments

22. 121101_22 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. For access to IM Link… www.ingrammicrolink.com For help with professional services sales opportunities, getting enrolled as a Customer of IM link, or help using IM Link… ProServices@ingrammicro.com 1 (800) 456-8000 ext 67247 To become an IM Link Service Provider… IMLink@ingrammicro.com 1 (800) 456-8000 ext 66686 | 1 (800) 235-4128 John.Redman@ingrammicro.com | x67014 Ordering Services with IM Link

23. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 121101_ 23