1. Labour relations Resource Bank

2. What are trade unions? Use these terms in your definition: Association Improvement Collective bargaining Industrial action

3. Trade union, or labour union: an association of labourers created for the purpose of securing improvements in pay, benefits, working conditions, rules governing hiring and firing, or social and political status through collective bargaining or industrial action.

4. Types of labour unions: general, craft, industrial union A union composed only of people in the same craft/ skill. A union to which all the workers of a particular industry can belong regardless of their occupation or trade (e.g., automotive industry). A union which represents workers from all industries and companies. A craft union An industrial union A general union

5. Put the expressions in order of seriousness and give the list a title 1: least serious 5:most serious Title: Working-to-rule To picket A go-slow or slowdown A strike

6. Put the expressions in order of seriousness and give the list a title 1. 2. 3. 4. Industrial action Working-to-rule A go-slow or slowdown To picket A strike

7. Which of the following words mean the same as to employ someone and which to dismiss someone? Appoint, engage, fire, hire, lay off, make redundant, sack, take on Let go

8. Solution employ Appoint Engage Hire Take on dismiss Fire Lay off Make redundant Sack Let go

9. Find a term from the box to match these definitions (RB, p. 42/ I): A legal technique for the resolution of disputes outside the courts. A council composed of both employer and employees convened to discuss matters of common interest. An organisation with powers to hear disputes and make decisions, similar to a court. A complaint.

10. Find a term from the box to match these definitions (RB, p. 42/ I): A legal technique for the resolution of disputes outside the courts. - arbitration A council composed of both employer and employees convened to discuss matters of common interest. – a works council An organisation with powers to hear disputes and make decisions, similar to a court. – a tribunal A complaint. – a grievance

11. Word partnerships (RB, p. 42/ I): Resolve Solve Call Take Have Grievance problems an issue a strike industrial action a complaint procedure

12. Entrepreneurship

13. Key words: Entrepreneur (n) Enterprise (n) Entrepreneurship (n) Entrepreneurial (adj) Smaller ____ are much greater in number than large companies. Steve Jobs was a famous _____. ____ thinking is key to being a good businessman. ____ is the practice of starting new businesses.

14. Key words: Smaller enterprises are much greater in number than large companies. Steve Jobs was a famous entrepreneur. Entrepreneurial thinking is key to being a good businessman. Entrepreneurship is the practice of starting new businesses.

15. An entrepreneur is … …an individual who, rather than working as an employee, runs a small business and assumes all the risk and reward of a given business venture, idea, or good or service offered for sale. The entrepreneur is commonly seen as a business leader and innovator of new ideas and business processes. Source: www.investopedia.com

16. An entrepreneur is … Entrepreneurs play a key role in any economy. These are the people who have the skills and initiative necessary to take good new ideas to market and make the right decisions to make the idea profitable. The reward for the risks taken is the potential economic profits the entrepreneur could earn. Source: www.investopedia.com

17. Reading (RB, p. 31) What does an entrepreneur need most when starting a business? What does he/she need when running the business? Compare good managers with entrepreneurs.

18. When starting a business, you need... a great idea a vision statement (p. 34) a mission statement (p. 34) and a business plan (p. 35).

19. HW 1. “The Untouchables” (RB p. 45) 1. What does Thomas L. Friedman mean by the term ‘untouchables’? 2. What are the 4 categories? 3. In which one do you see yourself? 2. The buiness plan exercise (RB, p. 35)