1. School Foresight Conference – Athens, 13-14 November 2004 SEEQUEL S ustainable E nvironment for the E valuation of QU ality in E-L earning Dr Nikitas Kastis Lambrakis Research Foundation – MENON Network

2. School Foresight Conference – Athens, 13-14 November 2004 Objectives  To define a Conceptual Framework for Analysis, corresponding to a holistic approach to quality in e- learning, in order to serve as a basis for productive long-term dialogue and consensus building between the stakeholders in Europe.  To establish the European eLearning Quality Forum, with representation from all relevant bodies, organizations and authorities in Europe, as a sustainable forum for dialogue, consensus building and policy support in the field  To develop a set of eLearning Quality Tools

3. School Foresight Conference – Athens, 13-14 November 2004 1. Mapping of approaches to Quality Categories of Stakeholders  Industry providing e-Learning  Industry as users (HR departments, etc.)  Government (EU/nat./reg.)  K12 (providers, learners, parents and proxies, teachers)  Higher education (providers, learners, teachers)  Initial VET (providers, learners, teachers)  Informal learning (providers, learners, trainers)  Continuous Professional Development (providers, learners, trainers)

4. School Foresight Conference – Athens, 13-14 November 2004 S R V Perception Stakeholder Object Learning Experience LSLPLC Quality of Learning experience 2. Conceptual Framework

5. School Foresight Conference – Athens, 13-14 November 2004 Value features The World of InspirationSingularity, difference, innovation, originality, irrationality, imaginary, spirituality, unconscious, chance The Domestic WorldConfidence, responsibility, merit, respectability, convention, dignity, tradition, hierarchy, rank; parents, children, generation; rules and confidence, principles; harmony; the "natural"; the duty The World of OpinionImage, reputation, fame, success, honour, acknowledgement, visibility, audience, credibility, identification Visions of the World (adapted from Boltanski and Thévenot) 1/2

6. School Foresight Conference – Athens, 13-14 November 2004 Value features The Civic WorldThe general will, the common interest, generosity, self-abnegation, sacrifice, pride, the group, collective action, collective entities (ideas, values, symbols and institutions). The Merchant WorldWealth, money, luxury; business, fair deals, good deals, bargain; interest, attentions to others; contract; competition, rivalry, opportunism, freedom, The Industrial WorldProgress, future, functionality, efficiency, optimality, performance, productivity, professionality, reliability, far-sightedness, system Visions of the World (adapted from Boltanski and Thévenot) 2/2

7. School Foresight Conference – Athens, 13-14 November 2004 Learning experience Learning Sources Teachers CV/ Qualification Learn. Materials Reference Materials Components Core learning processes Guidance/Re cruitment/TN A/ Planning Design (Guidance Principle) Delivery (T&L) Evaluation Learning context Institutional setting Centr./ Decentr. curriculum Culture (nat., org.,prof., gen.) Learn. Environments Legislation Financial rules Value systems

8. School Foresight Conference – Athens, 13-14 November 2004 Learning Sources Teachers CV/Qualification L. Materials Reference Materials Components Example of area specific criteria Pedagogical quality Content updated/reliability Technical quality Portability (tech) Capacity to (be) integrated (context/org) Adaptability (context/indiv.) Aesthetics/Attractiveness/Empathy IPR conformance Learning experience

9. School Foresight Conference – Athens, 13-14 November 2004 Core Learning Process Guide/Recruitment/TNA Design (Guidance principle) Delivery (T&L) Evaluation Example of area specific criteria Tracking progress Interaction Learning Motivation Open endedness Collaboration Production of change Effectiveness (pedag.) Efficiency (econ.) Learning experience

10. School Foresight Conference – Athens, 13-14 November 2004 Learn. Context Instit. setting Centr./ decentr. curriculum Culture (nat., org., prof., gen.) Equipment and connectivity Learn. Environments Legislation Financial rules Value system Examples of area specific criteria Supportive (climate + service) Open-mindedness Tolerance to mistakes Valorisation of Learning results Encouraging implementation Learning experience

11. School Foresight Conference – Athens, 13-14 November 2004 SEEQUEL on the web

12. School Foresight Conference – Athens, 13-14 November 2004 3. European Quality Forum

13. School Foresight Conference – Athens, 13-14 November 2004 European Quality Forum 1.What can you find there?  Desk research results  More than 800 registered users  Analysis of different approaches, methods, criteria  Ongoing documentation  SEEQUEL consortium discussion  Workshops: presentation, discussion, findings  Documents: revision of initial analysis, integrating the “Communities” view

14. School Foresight Conference – Athens, 13-14 November 2004 Identifies needs for Quality tools Checks availability at international level Proposes new tools or improvements/adaptations Gives mandate to Working Groups for progress Evaluate progress and results 4. SEEQUEL Quality Lab The Quality Lab materialises the input of the Forum into a programme for action

15. School Foresight Conference – Athens, 13-14 November 2004 Goals of the Quality Laboratory a)Facilitating long-term discussion, exchange of ideas, experiences and “good practice” and knowledge consolidation ­ as a policy support mechanism at the European level b)Providing a reliable and value-added environment offering a consistent approach for the testing and certification of “Quality Assurance Frameworks”, addressing the practical requirements for the effective development of learning technologies and learning services It is an experts environment to validate quality assurance schemes for e- learning content and practice and to disseminate “good practice” to both the industry and the Education and Training users.

16. School Foresight Conference – Athens, 13-14 November 2004 The Forum - Lab Link  Position/identity (stakeholder's identity)  Consider objects and weight criteria  Choose approach to Quality  Implement  Report/share/compare  Improve your approach

17. School Foresight Conference – Athens, 13-14 November 2004 5. The SEEQUEL Working Groups WG 1 Coordination of the Quality Lab WG 2 Core Quality Framework WG 3 User Guide WG 4 Informal learning WG 5 Industry WG 6 Self positioning path (accompanying the user) WG 7 External Coordination

18. School Foresight Conference – Athens, 13-14 November 2004 6. The SEEQUEL Tools  Core Quality Framework  eLearning Quality Guide for the User (Learner)  (e)Learner’ s Bill of Rights  Reaching eLearning Quality in Informal Learning  Quality Analysis Tool (for the industry)

19. School Foresight Conference – Athens, 13-14 November 2004 Contacts – Information - Contribution to the discussion Contacts – Information - Contribution to the discussion www.education- observatories.net/seequel/forum fabio.nascimbeni@menon.org www.education- observatories.net/seequel