1. UNICORN IN A MULTILINGUAL, INTERNATIONAL ENVIRONMENT: the WHO experience Presentation at EUUG conference, Dublin, 9 September 2005 Helen Heathcote, Systems Librarian heathcoteh@who.int World Health Organization

2. Introduction 1.World Health Organization 2.Workflows 3.iLink (WHOLIS) 4.Future developments World Health Organization

3. 1.WHO World Health Organization CAIRO

4. World Health Organization Knowledge Management Strategic direction 1: Access to health information Library and Information Networks for Knowledge Web Internet and Communications WHO Press Unicorn has a vital role in this strategic direction

5. World Health Organization 2.WORKFLOWS HQ and EURO Libraries, possibility of SEARO being added. Modules: CAT (with Smartport), CIRC, SERIALS, REPORTS Serial claiming

6. Serial Claim Notice text World Health Organization

7. WORKFLOWS Multilingual authority records

8. Multilingual authority record - Workflows World Health Organization

9. Multilingual authority records - iLink World Health Organization

10. WORKFLOWS Monthly export report

11. World Health Organization HELLIS

12. World Health Organization 3.iLINK - WHOLIS iLink multilingual interface configured June 2004 by SIRSI on live server Worldwide test of interface July 2004 –Listservs used to invite testers –Questionnaire in English, French & Spanish –Very few changes made

13. Highlights of Implementation WHO Banner Search box for just WHO material URL link changed to "Full text link" Google search changed to search WHO website Try these too – turned off »Multilingual authorities as cross references World Health Organization

14. WHOLIS – http://dosei.who.inthttp://dosei.who.int

15. WHOLIS – http://dosei.who.inthttp://dosei.who.int World Health Organization

16. WHO Library Database (WHOLIS) WHO document dissemination, provides 40,000 full text links –technical documents (unrestricted), headquarters and regional offices, 1986- –WHO Bulletin articles, 1947- –Weekly Epidemiological Record, 1926 - –press materials –WHO out-of-print publications (in process) –historical resources World Health Organization

17. Electronic Access (856) Field Links to scanned documents English, French & Spanish records have link in each Arabic, Chinese & Russian through English record Predefined search

18. World Health Organization

19. Selected Topics Bulletin destination: Tsunami –Can pre-select after initial selection Predefined search key – Tuberculosis –Allowed group searches

20. Tuberculosis Website World Health Organization

23. "We call upon WHO and other organisations to commit to universal access to essential healthcare information by 2015. We believe such access is a prerequisite to … achieving Health for All; moreover, it is now, for the first time, realistically achievable." Godlee, F. et al, Lancet 2004; 364: 295- 300. 4. Future Developments Global Health Library World Health Organization

24. A Starting Point Portal Interface Global Index Medicus Regional Index Medicus Hellis Asia Pacific Bireme EMRO World Wide Directory of Health Medical Libraries Multilingual WHOLIS Mobile Libraries HINARI World Health Organization

25. Multilingual WHOLIS Current: Web-based full text access to WHO knowledge: 40,000 links 6 official languages (Arabic, Chinese, English, French, Russian, Spanish) 50 languages Future: Access to WHO knowledge in all languages, full-text, worldwide on the Web World Health Organization

27. Questions? Ciest ? Fragen? ¿Preguntas? Vraagen? Spørgsmål ?