1. Beta testing ILL workflows Catherine Jones Systems Librarian e-mail: c.m.jones@rl.ac.uk

2. Areas to be covered What is CCLRC? How CCLRC got involved Why CCLRC got involved Our Beta testing plan Results so far Conclusions

3. What is CCLRC? Research Council providing large scale facilities for academic community ILLs are free and unlimited 2000 - 3000 ILLS per year BLDSC main source for ILLs ILL module since 1997

4. How CCLRC got involved Discussions at EUUG about ILL module (1997) ILL meeting Feb 1998 Letter to Sirsi re improvements Showed an interest in how the module would evolve!

5. Why CCLRC got involved Opportunity to influence development Different scale to Universities Different way of working (special library)

6. Our Beta testing plan Why Beta test? Systems tests Roll-out to staff Reporting problems to Sirsi

7. Results so far Systems testing nearly complete ILL staff to check through autumn Generated ILLs successfully

8. Beta test conclusions Developing software takes a long time Beta testing is tedious but worthwhile

9. ILL workflows conclusions Good points –Creation/sending process –Add address Bad points –System set-up