1. AIR TRAVEL Unit 5

2. Review of unit reading material from textbook: Travel Career Development 8 th ed. Authors: Gagnon,P. & Houser, S.

3. The airline industry plays an integral role in many aspects of our lives. There are three major categories of airline organizations in the US: Major Carriers National Carriers Regional Carriers Define Low-Cost Carriers Air Transportation (Gagnon and Houser, 2005, p. 85)

4. Technology: Internet Reservation Activities Air Transportation Technology plays a significant role in the success of any and all airline organizations. From yield management software, logistics systems, and customer relationship management systems, technology is without a doubt, one of the most important operational aspects of an airline.

5. Air Transportation Cities and airports served by an airline are recognized by a 3-digit code; OAK- Oakland, CA LAS-Las Vegas, NV Tables 4.3 and 4.4 in the text have a list of domestic and international airports and codes. (Gagnon and Houser, 2005, p. 87-88)

6. Airport Hubs What is an Airport Hub? Airport operations: What if an airline does not own a hub? Air Transportation (Gagnon and Houser, 2005, p. 85)

7. Airfares Domestic - Routes and classes of service Discounted for demographic groups Promotional fares Frequent flyer programs International- Fare based on routing Fare based on mileage Neutral units of construction (Gagnon and Houser, 2005, p. 97-98)

8. Airline Industry Resources Federal Aviation Administration: http://www.faa.gov/http://www.faa.gov/ IATA : International Air Transport AssociationInternational Air Transport Association TSA: Transportation Security AdministrationTransportation Security Administration ATA: Air Transport AssociationAir Transport Association Air Transportation Career Guide: Bureau of Labor StatisticsBureau of Labor Statistics Air Transportation

9. References Gagnon, P. & Houser, S. (2005) Travel career development (8 th ed.). Canada: The Travel Institute

10. Next Week Ground Transportation