1. Combs Ford Surgery Patient Information Screen May 2015 May 2015

2. PATIENT INFORMATION The surgery currently has 10,100 patients The surgery currently has 10,100 patients We handle on average 600 calls per day We handle on average 600 calls per day We offer over 1000 appointments each week We offer over 1000 appointments each week

3. PATIENT INFORMATION Demand for appointments has increased significantly Demand for appointments has increased significantly We are currently advertising for GPs We are currently advertising for GPs We are looking for alternative ways of managing in the future We are looking for alternative ways of managing in the future

4. PATIENT INFORMATION Please read our patient newsletter for the most up to date information This is your practice and we want to keep our patients informed Please use the friends and family forms in the waiting room to give feedback

5. How you can help your practice consider seeking advice from a pharmacist for minor illnesses consider seeking advice from a pharmacist for minor illnesses Allow the receptionists to make the most appropriate appointment for your condition Allow the receptionists to make the most appropriate appointment for your condition Please give as much information as possible Please give as much information as possible

6. 175 appointments were missed during April Use your 10 minute appointment with the GP wisely – prioritise your needs Use your 10 minute appointment with the GP wisely – prioritise your needs Cancel any appointments you no longer need Cancel any appointments you no longer need

7. Restricted Prescribing List GPs have been asked to reduce their prescribing of the following medicines ;- GPs have been asked to reduce their prescribing of the following medicines ;-

8. Pain killers for minor aches and pains Pain killers for minor aches and pains Soluble pain killers Soluble pain killers Hay fever preparations Hay fever preparations Cough and cold remedies Cough and cold remedies Lozenges, throat sprays and gargles Lozenges, throat sprays and gargles Treatments for minor acnes Treatments for minor acnes Indigestion remedies Indigestion remedies Restricted Prescribing List

9. Barrier creams for nappy rash Barrier creams for nappy rash Head lice lotions and shampoos Head lice lotions and shampoos Threadworm tablets Threadworm tablets Athlete’s foot creams and powders Athlete’s foot creams and powders Bath additives for minor dry skin conditions Bath additives for minor dry skin conditions Soya milks Soya milks Sun creams for sensitive skins Sun creams for sensitive skins Restricted Prescribing List

10. Treatments for non-serious constipation and diarrhoea Treatments for non-serious constipation and diarrhoea Ear wax treatments Ear wax treatments Slimming preparations Slimming preparations Creams, gels and tubigrip for sprains and sports injuries Creams, gels and tubigrip for sprains and sports injuries Travel medicines Travel medicines Gluten Free foods Gluten Free foods Restricted Prescribing List

11. Self help and Advice leaflets are available from the Waiting Room

12. MAY BANK HOLIDAY closure The Practice will be closed on the following days- MONDAY 4 TH MAY MONDAY 25 TH MAY Please make sure you have adequate medication for the Bank Holiday weekends.

13. Practice Closure The Practice will be closed for essential clinical training on Wednesday 13 th May from 1-2.30pm The surgery will be open for making appointments and collecting prescriptions from 2.30pm – 6.30pm