1. Santa’s s
By Chloe Warman

2. Sending an email attachment to Santa
I pressed the paper clip, and selected a file.
I used the language I used so that it sounded formal.

3. Replying to Santa
When replying to someone important you have to use formal language and address them by Mr/Sir/Miss/Mrs.
Also use their last name when addressing them.

4. Forwarding an email I clicked ‘forward’.
I don’t have the anymore.

5. Group
To create a group you have to type everyones address in that are needed in the group.

6. Compressing Files
First you open it in your folder then you press home, share and then zip. This will make your folder smaller so you can forward it an .
It is important to do this so you can send all your work in one.

7. Muddled s
Santa is new to using his .
He has s from elves, from children and from suppliers.
How can he keep these in order so they aren’t muddled up?
Click on folders and press the + and then it will come up with a blank box for you to write the name for your
This will be helpful because then your e- mails will be organised and you’ll know whats important and whats not.

8. Address Book
It is important to create an address book because you can find all of your contacts easily

9. Away from Email Santa is new to using his email.
He is going to be very busy over Christmas and would like your advice about setting up auto messages.
It’s a reply that gets sent automatically without having to be logged on.
You don’t have to be on your all the time.
You go onto your settings, click auto reply and follow the instructions.

10. Email Safety Santa is new to using his email.
Give him a list of tips and advice for staying safe on his .
Explain why each tip is important to do.
Don’t give out your password otherwise people will be able to access your account.
Don’t talk to someone you don’t know because they could be dangerous.
Don’t talk to someone you don’t recognise because you don’t know who it is.
Don’t give out your personal information to any companies because it’s not their information.
Don’t post personal pictures online because once theyre on the internet they don’t belong to you anymore.

11. Email Netiquette Santa is new to using his email.
Explain what netiquette is.
Give him a list of tips and advice and describe their importance.
netiquette is being polite and formal on s.
Use capital letters to show where a sentence begins.
Use punctuation to show where a sentence ends or carries on.
Be polite.
Don’t use slang so people understand what you’re saying.
Don’t say anything on you wouldn’t say in real life e.g. don’t be racist because it can be used against you.

12. No email Santa is new to using his email.
He can’t receive any new s or send any s.
What might the problem be?
You’ve got the wrong.
Sent to the wrong person.
No internet connection.
You may have not clicked send.
You may not have room to.

13. Full Email Delete them or send them to your spam folder. Delete them.
Santa is new to using his .
He is concerned about the number of s he has received and he is running out of space.
Explain what archiving is and how to do it.
Delete them or send them to your spam folder.
Delete them.
Export from . Move them somewhere else and save all data.
Because who likes spam mail?
Archiving is saving old messages to make more space on your provider and you can compress them which makes it smaller and will be easier to find if needed. Archiving is moving your s from your s onto computer this is called exporting it. People usually store it on an external hard drive to secure it so it’s safe. When you archive properly it saves it as an and because its saved as an it means if you need to you can still access it if you need to put it back on your .