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DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support DRIVER Summit 20 th October 2009, Ghent Mary Robinson University of Nottingham (SHERPA)

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Presentation on theme: "DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support DRIVER Summit 20 th October 2009, Ghent Mary Robinson University of Nottingham (SHERPA)"— Presentation transcript:

1 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support DRIVER Summit 20 th October 2009, Ghent Mary Robinson University of Nottingham (SHERPA)

2 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

3 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

4 DRIVER Summit, Ghent, 20 th October 2009 Conferences, workshops, demos etc

5 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

6 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Portal www.driver-community.eu

7 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Support

8 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Support Studies & Publications Inventory Usability Best Practice Tutorials Mentor Service Data providers Introduction to DRIVER Technology, Tools & Services

9 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

10 Helpdesk www.driver-community.eu/helpdesk To improve support for users by providing a ticketing system to host and manage their questions and the responses from DRIVER partners. DRIVER Summit, Ghent, 20 th October 2009

11 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

12 DRIVER Summit, Ghent, 20 th October 2009 Mentor Service To introduce developers and managers of Open Access repositories to their peers on a one-to-one basis http://www.driver-support.eu/mentor.html

13 DRIVER Summit, Ghent, 20 th October 2009 Mentor Service: tutorial

14 DRIVER Summit, Ghent, 20 th October 2009 DRIVER Network Support Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

15 DRIVER Wiki DRIVER Summit, Ghent, 20 th October 2009

16 DRIVER Wiki DRIVER Summit, Ghent, 20 th October 2009

17 DRIVER Wiki: Guidelines DRIVER Summit, Ghent, 20 th October 2009

18 DRIVER Network Support : summary Conferences, Workshops, demos etc Portal Helpdesk Mentor Service DRIVER Wiki Guidelines Wiki

19 The Future! COAR is an international not-for-profit association that aims to promote greater visibility and application of research outputs through global networks of Open Access digital repositories. http://www.driver-repository.eu/DRIVER-COAR.html DRIVER Summit, Ghent, 20 th October 2009

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