1. Human Factors (HF) - Assessment Method 2003

2. Agenda What is Human Factors? Why do we need HF-Assessment Method ? What is the HF-Assessment Method ? Why use the HF-Assessment Method ? Where to find the HF-Assessment Method ?

3. What is Human Factors? Definition Human Factors is a scientific discipline that applies systematic methods and knowledge about people to evaluate and improve the interaction between individuals, technology and organisations. The aim is to create a working environment that to the largest extent possible contributes to achieve healthy, effective and safe operations.

4. Why do we need HF-Assessment Method? Challenges today and in the future - (1) Key Trends Requirements for profitability in (re) design and operation Reduced manning - Increased task complexity (single control centre - several platforms/processes) Multi-skilled teams Increased automation (number, type of sensors/signals) Introduction of new technology - new ways of working Regulatory - Continual improvement of HSE Reduce risks/ (barrier philosophy) Human Error in focus

5. Why do we need HF-Assessment Method? Challenges today and in the future - (2) Consequences Achieve consistent user interface (old / new / various) Develop user friendly control systems - (efficient navigation, task based, give overview, ++) Ensure different systems support operator (common alarm presentation, prioritisation, grouping, comprehensible,++) Ensure acceptable workload (amount, complexity, etc). Develop relevant procedures (access, realistic, useable) Ensure systematic and effective end user involvement

6. Why do we need HF-Assessment Method? © Human Factors Solutions

7. Why do we need HF-Assessment Method? © Human Factors Solutions

8. What is the HF Assessment Method? Goals for the method A systematic Validation and Verification (v&v) method for reviewing : - Process integration of HF in design & operation - Evaluating the results of the process In Offshore Control Centres (drillers cabin, cranes, offloader cabin, local and central control room, etc).

9. What is the HF-Assessment Method? The Overall objective is to: Improve HSE level in Control Centres Reduce possibility of human error Optimize workload Increase safety in all situations Increase business perfomance and regularity in production, optimize production rates and lower training costs Developed for NPD by HFS in co-operation with industry

10. What is HF-Assessment Method? Basis for requirements in HF-Assessment Method HSE Regulations, 2002 A Method for reviewing HF in Control Centre Design rev. 01 ISO 11064 1-3 YA 711 NORSOK + other Standards

11. HF-Assessment Method structure HF-Assessment Method consists of 2 main parts 1.Introduction - to HF-assessment method 2. Checklists - covers min. of requirements for HF in CR -Documentation checklist -General checklist covers all design phases -Specific checklists for each phase in design process

12. 1. Introduction Introduction to HF-assessment method Goals Objectives Basis for checklists Flowchart of HF-assessment method +

13. 2 - Checklist Documentation Checklist requirements for documentation of design process /result General Checklist that covers requirements for all phases Specific Checklist with requirements for each phase

14. 2 - Checklist Introduction and description of each checklist: Purpose Intended results Input data and outputs Revision tools Activities to be performed

15. 2 - Checklist Example from General Checklist QUESTIONGUIDANCEANSWERSCOMMENTS 2. How do HF goals and strategies contribute to the overall project goals, strategies and plans for HSE work? FrmR § 1, MR § 4, FR§ 4 Guidance to the Frame regulations § 1, state that goals are to reflect the current/ongoing societal and technological development. This requirement is of special relevance to control rooms where new technologies and work practices are under continual development. HSE related goals shall outweigh other goals (e.g. economic) if there is a conflict between goals.

16. About the tool A revision tool HF-assessment method is a revision tool, not a design guide No new requirements Specifies and emphasizes existing requirements Provides guidance (references) to HF tools/ methods/ literature

17. Users of HF-Assessment Method Presumptions Necessary HF competence Experience in use of: HSE regulations Relevant HF standards NORSOK Standards

18. Why use HF-Assessment Method? Possible benefits Reduced cost in the development & operation of control centres Reduced probability of human error Reduced probability and cost of redesign/modifications Reduced absenteeism/staff turnover Reduced risk of environmental spills Reduced training costs

19. Why use HF-Assessment Method? Possible benefits Improved safety Improved process performance Improved work environment Improved communication between NPD and industry Improved management of emergency situations

20. Where to find the HF-Assessment Method? Download from - www.npd.nowww.npd.no