1. Leadership Challenge Forum August 5, 2010

2. Take This Quick Quiz 1. The US Department of Labor recently reported that the number one reason people leave an organization is: A. The pay is not good enough. B. Someone else got a promotion and not them. C. They don’t feel appreciated. D. They want better benefits.

3. Take This Quick Quiz 2. According to a recent Gallup Poll, what percentage of the American workforce received NO praise or recognition in the last year? A. 25% B. 45% C. 65% D. 85%

4. Take This Quick Quiz 3. According to the Gallup Corporation’s research of 5 million employees worldwide, the frequency of praise and recognition in the workplace should be no less than: A. One time per day B. One time per week C. One time per month D. One time per quarter

5. Take This Quick Quiz 4. Researchers have determined for healthy relationships the perfect ratio of positive comments to negative comments is: A. 1 to 1 B. 3 to 1 C. 5 to 1 D. 10 to 1

6. Take This Quick Quiz 5. Cigarette smoking has been shown to decrease life expectancy by 5.5 years, but a recent Mayo Clinic study showed that positive emotion can increase life expectancy by: A. 4 years B. 6 years C. 8 years D. 10 years

7. 12: The Elements of Great Managing “Because of its power, ridiculously low cost and rarity, praise and recognition is one of the greatest lost opportunities in the business world today.”

8. Positive Praise DOs and DON’Ts 1. Speak the truth. 2. Be specific. 3. Use the right “currency.”

9. Affirmation Matrix SpokenWritten PublicPrivate ExpectedUnexpected ProfessionalPersonal

10. Positive Praise DOs and DON’Ts 1. Speak the truth. 2. Be specific. 3. Use the right “currency.” 4. Don’t correct. 5. Don’t say, “Keep it up!”

11. Praise will not work when... 1. You need to apologize first 2. You’re looking for a quick fix 3. Talent is not aligned to task 4. It’s the only communication tool you use

12. Weekly Affirmation Register Team MemberResponsibilitiesM T W T F 1 ☐ ☐ ☐ ☐ ☐ 2. ☐ ☐ ☐ ☐ ☐ 3. ☐ ☐ ☐ ☐ ☐ 4. ☐ ☐ ☐ ☐ ☐ 5. ☐ ☐ ☐ ☐ ☐ 6. ☐ ☐ ☐ ☐ ☐ 7. ☐ ☐ ☐ ☐ ☐