1. 3 STEP MODEL

2. Program  Short review on last time..  Look at yourself  Look at the team  Create awareness  Recognizing and acknowledging each other  Concrete preview on..  Vision and future  Result  Risk  We as a team  Organize and commitment

3. Summary first session: Team assesment on investing and culture Good team because and but Invest – According to ourselves – According to the employees – Let’s not…. We on a scale from -5 to +5 – According to ourselves

4. Self knowledge Coaching Sales Communication Development Behaviour Team building Team design Team coaching Team diagnoses Cultural diagnoses Culture program Organisation development Mergers and acquisitions Organization Group Individual MD-test Investment en cultureassesment Mission and vission First session Individual and group First session Individual and group Strategy and focus Organization Individual coaching Making a plan Team coaching Developing team behaviour Implementation and monitoring 3 STEP MODEL Developing individual behaviour Development of individual, team and organisation Development of individual, team and organization

5. Vision Mission Strategy Focus Communicate Organize Step 1Step 2Step 3 Every 3 yearEvery yearEvery month

6. Assignment(s) In three steps through the matrix; We want everyone’s input; Only a limited amount of time, so make choices; There is no need for completeness; Concentrate on head lines, add details were necessary; Presentation is format; Not easy all the time and doesn’t feel good all the time! Pay attention to your own needs and the importance to the team and organization!

7. Assignment(s) You focus on content and combined achievement, I facilitate program, process and feedback The available information from ## and business plan are already included in the slides 3 hours: 8 questions still open, 20 minutes each (20 minutes spare time) Group proces Concrete Everything is put on paper Result will be a complete powerpoint presentation, to be put into a document

8. Step 1 Mutual bonding Elevator Pitch/mission Vision In three years time… 1. Reflect Vision, development, innovation, identity, combining people and organization, symbolics and rituals Vision Future picture Concept Renewing Mission Identity Reputation Unwritten rules Build curriculum

9. 1a. What is our mutual bonding?

10. What are your core values and how do you see that Core valuesVisable

11. 1b Mission & Vision: The elevator pitch Come toghether to an Elevator pitch! – Elevator pitch, only limited time to explain to a person who you as a team are as … Challenge: max 35 words.

12. 1b Mission/Elevator pitch

13. 2. Vision Together, come to an answer to the following questions:

14. 2A. What are relevant developments in the (near) future?

15. Employees External Stakeholders MT Internal stakeholders 2B. We, our task and our environment

16. 2B.1 Stakeholder expectations What does MT demand/expect from us?What do we expect/want from MT

17. 2B.2 Stakeholder expectations What do internal clients demand/expect from us?What do we expect/want from the internal clients

18. 2B.3 Stakeholder expectations What do external clients demand/expect from us?What do we expect/want from external clients

19. 2c. What does ## look like in three years, (what added value has been delivered) (2014)? Vision statement (business plan?) and/or list of added value elements Indien team niet in de lijn zit, dan is de vraag mbt toegevoegde waarde vaak makkelijker dan een abstracte visie omschrijving

20. Step 2 Successes so far and csf Party Goals Focus Decisions and mandate 2. Creëren Ambition, result orientation, external positioning, power, punish and reward, survival mode, focus Strategy Goals Pragmatism Flexibility Customer demand Decisions, Focus Action Guts

21. What are our successes of 2011?

22. What are the determining factors for that success?

23. What could we have done better, what successes did we fail to achieve?

24. What are the determining factors for not achieving that success?

25. The Party! Imagine everything will work out with the team: End of this year you have accomplished everything you wanted with the team. A good reason for a party! On your way to the party you look back on the past period. Which positive milestones are most important to you, what goals have you reached? Who do you want to speech on the party? Which compliments?

26. 3A. What are the milestones/goals, what added value will be delivered end of 2012

27. Who is giving the compliments (max 3)

28. Which compliments

29. 3B. What are the priorities?

30. Focus areas What is needed to make the party into a success, what should be improved?

31. Short term: What can we do NOW to improve efficiency

32. 4A. Decisions and mandate: about what, were, when and by whom?

33. 4B. Risks What are the risks?Chance and impactPreventive actions

34. Step 3 Structure – What should be organized – Which agreements have to be made – Division of roles Commitment – Who should we involve on this – How do we keep contact with …. 3. Organizing Communication, team feeling, commitment, WIN/WIN, network, structure, duty, integrity, quality, stability in processes, delegate, responsability Attention to each other Involve each other Communicate Structure, Division of tasks, Agreements, Rules, Procedures

35. What do we have to organize and which agreement should be made

36. Division of roles (what do we expect of each other)

37. How do we take care that people feel involved

38. 6A/7A For each milestone/goal: 6A. what, how, when and 7A by whom?

39. Organize – Communicate (SMART) SmartWhat and how are we going to organize, what agreements do we make? Who is responsible Specific Measurable Attainable Realistic Time-bound Involve who, how to get support, what to communicate. What are the risks Milestone/goal 1:

40. Step 4 What commitment do we agree upon with each other? What guarantee do we have that everybody is committed to this plan? What are the risks not succeeding? 4. Commitment! Agree on, speak up, focus, maintain, finish, actually achieving, persevering, feedback, accountability, loyalty, integrity.

41. 2. TEAM DEVELOPMENT

42. What does this mean for us as a team Looking at our own group profile The role we want to execute The spread of our drives Our own remarks What do we, as a team have to – Keep – Let go – Develop As a team have a maximum of 5 on each item

43. KeepLet goDevelop Write down from team perspective what we have to keep, let go and develop Write down from individual perspective what behaviour you yourself want/need to keep, let go and develop Team ## Individual

44. KeepLet goDevelop Team ##

45. 3. INDIVIDUAL DEVELOPMENT

46. 3. What does it mean to you? Keep: – What do you have to keep doing, also for the benefit of the group Let go: – What should you not do anymore, also for the benefit of the group Develop: – What do you have to develop, what you are not already do, also for the benefit of the group

47. KeepLet goDevelop Write down from team perspective what we have to keep, let go and develop Write down from individual perspective what behaviour you yourself want/need to keep, let go and develop Team ## Individual

48. KeepLet goDevelop Individual