1. Designing the B-learn EPSS Mart Laanpere, martl@tlu.ee Tallinn University, www.tlu.ee

2. Roadmap What is EPSS? Typical components of an EPSS Needs of B-learn target group Conceptual design of B-learn EPSS Scenarios User stories UML Use Case and Activity Diagrams What next?

3. What is EPSS? Raybould 1990: … a computer-based system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences Gery 1991: … an integrated electronic environment that is available to and easily accessible by each employee and is structured to provide immediate, individualized on-line access to the full range of information, software, guidance, advice and assistance, data, images, tools, and assessment and monitoring systems to permit job performance with minimal support and intervention by others.

4. EPSS components Tools: productivity software Information Base: on-line reference information and databases (often supplied by the users themselves) Advisor: an interactive expert system or "coach" that guides a user through performing procedures and making decisions Learning Experiences: computer-based training

5. Design process Based on participatory design approach Scenarios (general-level narratives) Participatory design sessions Conceptual model User stories (short, detailed, operational) Use cases (UML) Rapid prototyping (paper prototypes, HTML- mockups), testing on users Development space: TracWiki at http://trac.htk.tlu.ee/blearn

6. Scenarios Scenario 1: Switcher (switching from an old LMS to a new one) Scenario 2: Beginner (new staff member) Scenario 3: Pedagogical expert w/o e-learning experience Scenario 4: Community support

7. Conceptual model of BEPSS Initial model: http://trac.htk.tlu.ee/blearn/attachment/wiki/Co nceptualModel/blearn_epss.pdf http://trac.htk.tlu.ee/blearn/attachment/wiki/Co nceptualModel/blearn_epss.pdf Updated model: http://trac.htk.tlu.ee/blearn/attachment/wiki/Co nceptualModel/epss_1_funct1.jpg http://trac.htk.tlu.ee/blearn/attachment/wiki/Co nceptualModel/epss_1_funct1.jpg

8. User stories Templates: roster, studyguide, technique Calendar: events, news items Glossary Handbook Best practice Portfolio User right management and workflows Search (simple, advanced, live)

9. UML diagrams UML Use Case and Activity Diagrams: http://tammets.planet.ee/VARIA/blearn/ http://tammets.planet.ee/VARIA/blearn/ Garrett’s Information Architecture

10. What next? A professional programmer has been subcontracted to develop the B-learn EPSS After the first prototype will be ready, it will pass through usability tests involving the potential users from the target group B-learn EPSS will be localised into 3 languages, equipped with user manuals Ideal scenario: EPSS will be hosted by EDEN