1. — CMS for target groups — Policy issues Prague – 5-7 October 2009 WP1 members: Austria, Czech Republic, Denmark, France, Italy, Lithuania, Luxembourg, Malta, Portugal, Sweden, Slovenia, Slovakia, UK (Scotland).

2. 1. Summarising/synthesising 2. Refocusing in view of WP1 goals and outcomes: - CMS focus - Policy focus

3. Policy Issues: CMS for special target groups Key questions asked: [a] All citizens ‘need’ CMS (lifelong – hence ‘latent’ needs) –... but do some groups have different CMS needs? [b] Are there specific CMS delivery modes more appropriate for special target groups? Key questions asked: [a] All citizens ‘need’ CMS (lifelong – hence ‘latent’ needs) –... but do some groups have different CMS needs? [b] Are there specific CMS delivery modes more appropriate for special target groups? Identifying specific target groups for policy attention: - ‘Individual stories’ matter, but value of focus on groups - Target groups: persons with disability, ethnic minorities... But class, gender, lifestyle, faith impact on CMS content/delivery - Resources re CG for ex-inmates, refugees, young offenders, aging workers... Identifying specific target groups for policy attention: - ‘Individual stories’ matter, but value of focus on groups - Target groups: persons with disability, ethnic minorities... But class, gender, lifestyle, faith impact on CMS content/delivery - Resources re CG for ex-inmates, refugees, young offenders, aging workers...

4. Locating CMS in Policy field - Broader policy response to ‘diversity’: ‘assimilationist’ (melting pot); ‘multicultural’ (liberal & radical models) - Context: flows of people: colonial / post-colonial histories - Diversity as a ‘problem’: toleration, deficit, compensatory, normalisation... Focus on: change people. - Diversity as a ‘right’ and a ‘resource’: shared house, common room, private space... Focus on: change system. - Monocultural/integrative guidance (linked concepts: cope, adapt, ‘essentialist’, ‘realism’...) - Intercultural guidance (linked concepts: empowerment, politics of voice, ‘hybridity’, ‘polyphonic’, advocacy...) - CMS programme: a ‘condensate’ of a particular world view: positions and defines the ‘target group’ - Conceptualisation is important... But Policy is the art of the possible: progressive policies/ regressive outcomes? - Broader policy response to ‘diversity’: ‘assimilationist’ (melting pot); ‘multicultural’ (liberal & radical models) - Context: flows of people: colonial / post-colonial histories - Diversity as a ‘problem’: toleration, deficit, compensatory, normalisation... Focus on: change people. - Diversity as a ‘right’ and a ‘resource’: shared house, common room, private space... Focus on: change system. - Monocultural/integrative guidance (linked concepts: cope, adapt, ‘essentialist’, ‘realism’...) - Intercultural guidance (linked concepts: empowerment, politics of voice, ‘hybridity’, ‘polyphonic’, advocacy...) - CMS programme: a ‘condensate’ of a particular world view: positions and defines the ‘target group’ - Conceptualisation is important... But Policy is the art of the possible: progressive policies/ regressive outcomes?

6. The ‘Language’ of CMS The big ‘L’ of CMS (and of CG): - Notion of work as central to identity - Notion of ‘self’, ‘self-fulfilment’ - Notion of self-determination, self-direction - Notion of self-efficacy - Notion of ‘selling oneself’ to maintain use value The big ‘L’ of CMS (and of CG): - Notion of work as central to identity - Notion of ‘self’, ‘self-fulfilment’ - Notion of self-determination, self-direction - Notion of self-efficacy - Notion of ‘selling oneself’ to maintain use value Personal choices and skills: Knowing self, self-assessment, decision-making, acting in a diverse cultural environment......... Links between education and work: Courses and job opportunities, requirements, career exploration, learning skills......... The Labour market: Rights and duties at work, equal opportunities, values of different lifestyles Personal choices and skills: Knowing self, self-assessment, decision-making, acting in a diverse cultural environment......... Links between education and work: Courses and job opportunities, requirements, career exploration, learning skills......... The Labour market: Rights and duties at work, equal opportunities, values of different lifestyles

7. ‘Policy’ and ‘Policy development’ Issues Important to adequately conceptualise the task CMS not in isolation: ‘joined up’ policy and strategic approach Groups may require a different set of CMS, delivered differently Target groups may require advocacy, in addition to CMS ‘Clients’ involved in identifying needs & own CMS programme Need for ‘outreach’ programmes: connect with client realities Multiple delivery modalities (‘guidance for guidance’) NGOs often ahead of state – and closer to client groups However: issues of resourcing, standards, sustainability... Unreached groups Lifelong dimension: needs evolve (e.g. development of a disability) Adequate training of providers Balance between ‘mainstream’ services, and targeted ones Policy language accessible to users

8. What components for a CMS programme for specific target groups? [common core? modified? different?] What programme design principles are suitable? What delivery modes are most suitable?