Presentation on theme: "Root Cause Analysis: Next Steps"— Presentation transcript:
1 Root Cause Analysis: Next Steps Sue Ann GuildermannDirector of EducationEmpiraBetsy JeppesenVice President, Program Integrity Stratis HealthDiane RydrychAssistant Director, Division of HealthPolicy, Minnesota Department of HealthLinda ShellCorporate Director, EducationVolunteers of America
2 Where do we go from here?We understand what RCA is and how to facilitate an RCA…..now what?Planning for implementationBuy-inDecisionsEducation/training
3 Getting buy-in Need commitment from your organization Who makes the decisions?What do they need to know/understand?When & how will they decide?What do you need them to commit – resources, time, moral support?Who is going to be responsible for making sure that corrective actions happen – that you are following through?
4 Decisions to make When will you use RCA? What criteria should you use? Difficult issues you’re struggling with?Highest risk for injury or death?Frequency?What criteria should you use?What are the ramifications?Resource needsEducation/trainingFrequency of RCA
5 Staff Education Facilitator training Just in time training for staff Role of medical director, pharmacy, hospice, others who may be involvedOrientation
6 Resources Reporting forms Tools/visuals for timelines or root cause diagramsTraining forms for staff
7 The hard part Doing the RCA is not the most difficult part… The challenge comes from committing to your staff that you’re going to do things in a different way & truly examine root causes.You are asking for their trust. Are you going to follow through?
8 Questions?Sue Ann Guildermann Director of Education Empira Diane Rydrych Assistant Director Division of Health Policy Minnesota Department of HealthBetsy Jeppesen Vice President, Program Integrity Stratis Health or Linda Shell Corporate Director, Education and Learning Volunteers of America
9 Protecting, maintaining, and improving the health of all Minnesotans. Stratis Health is a nonprofit organization that leads collaboration andinnovation in health care quality and safety, and serves as a trustedexpert in facilitating improvement for people and communities.