1. KNOWLEDGE MANAGEMENT IN THE SLOVAK ARMED FORCES ARMED FORCES ACADEMY Gen M. R. STEFANIK LIPTOVSKY MIKULAS, SLOVAK REPUBLIK ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT Petr VŠETEČKA, PhD. vse.p@post.sk

2. 2 Content Knowledge management (KM) education at the Armed Forces Academy (Slovak rep.) KM in the Slovak Armed Forces Perspectives „ The biggest difficulty with mankind today is that our knowledge has increased so much faster than our wisdom „ Frank Whitmore ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

3. 3 The Armed Forces Academy is an exclusive military university at Slovak Republic. At the present time our academy offers the 1st degree of university education in three study plans. The 2nd (Ing.) and 3rd (Ph.D.) degree of university education is prepared nowadays. The Management department is an organic part of the Armed Forces Academy ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT Armed Forces Academy of Gen M. R. Stefanik in Liptovsky Mikulas (Slovak rep.)

4. 4 Knowledge management education at the Armed Forces Academy nowadays: only one study plan offer subject „Knowledge management“ it is not compulsory subject, 30 lessons Topics: T-1 Introduction to KM T-2 Knowledge & Society T-3 Knowledge & People T-4 Knowledge & Technology T-5 Knowledge in Practice output = case study ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

5. 5 Knowledge management “Knowledge management is 70 % people, 20 % processes and 10 % technology.” Marc Baker, Knowledge Management Programme, Royal Mail, 1998; ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

6. 6 T-1 Introduction to KM Knowledge Management is a management: how give the right knowledge to the right people in the right time Knowledge: explicit (documented information that can facilitate action) tacit (know-how & learning embedded within the minds people) ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

7. 7 T-2 Knowledge & Society Knowledge Strategy –Codification Knowledge Strategy (mainly explicit knowledge) –Personalization Knowledge Strategy(mainly tacit knowledge) Organizational Structure Intellectual Capital –Human Capital –Structural Capital –Customer Capital Organizational Learning –Knowledge acquisition (knowledge capture) –Knowledge distribution –Knowledge interpretation –Institutional memory ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

8. 8 Tacit Explicit Socialization (sharing of experience) Combination Internalization Externalization (knowledge articulation) Explicit We can sharing tacit knowledge by: Storytelling Apprenticeship Communities of Practice T-3 Knowledge & People ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

9. 9 T-4 Knowledge & Technology Among knowledge technologies fall: ontology topic map blog groupware document management expertise locator, social networking engine, wiki... voting, presentation support shared computers videophones chat e-mail, workflow Same time "synchronous„ Same Place "collocated„ Different Place "distance" Different time „asynchronous„ G ropware = is technology designed to facilitate the work of groups: Asynchronous Groupware Synchronous or Real-time Groupware

10. 10 T-5 Knowledge in Practice KM implementation is a process consists: Knowledge audit Strategic planning System Design and Architecture Phase wise implementation & Deployment Training Performance evaluation Conclusion - Continuous innovation ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

11. 11 KM in the Slovak Armed Forces work with knowledge but usually without management and rules usually only sharing personal experiences between old and young generation of staff (between colleagues and friends) there are not any electronic knowledge databases ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT

12. 12 Perspectives (1) member of NATO, foreign missions urgency knowledge capture and sharing of knowledge from missions (main information + experiences) special training unit is built with instructor's team (all instructors served in foreign missions – UN, NATO, EU, OSCE ) determination: training, consultation, help when contingents are changed ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT Perspectives at the Slovak Armed Forces:

13. 13 Perspectives (2) nowadays: own academic information system is built special laboratories and classrooms equipped with personal computers, intranet and Internet all departments and institutes are connected by means of the computer networks in intranet university library has self library information system and free access for students to Internet at nowadays there is solved the problem of distance e-learning by internet only the Department of Informatics uses e-learning system which is suitable for distance e-learning ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT Perspectives at the Armed Forces Academy:

14. 14 Perspectives (3) success solution of this problem needs the complex approach to modernization and proposal the new complex oriented e-learning system; it could be: Military Virtual University The infrastructure of the military virtual university could consist of: the knowledge system supporting the teachers and student activities, e-learning system providing the study materials, academic information system storing information about students and learning. our partner is Institute of Informatics, Slovak Academy of Sciences more information on Virtual University VU06 Bratislava (14.-15. dec. 2006) ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT Perspectives at the Armed Forces Academy:

15. 15 Thank you for your attention © 2006 VŠETEČKA vse.p@post.sk ARMED FORCES ACADEMY/ MANAGEMENT DEPARTMENT